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Product key not accepted during install RRS feed

  • Question

  • Hi, I am trying to install windows xp pro in a pc I got, and the product key does come up as invalid. It is an OEM version and I do not have the sticker. We are not talking genuine check here, and I am really lost as to get this key working. I bought two CD's at the same time and the other had no issues. Is there a way to find out if the is a typo in my product key. That simply has to be it. Thanks in advance

    Michael Madsen
    Saturday, September 1, 2007 3:20 AM

Answers

  •  

    Agapetos,

     

    We really need more information surrounding the problem you are currently experiencing. Please run the Genuine Diagnostics tool to try and identify the issue you may be having.

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you for the information.

     

     

    Stephen Holm, MS

    Thursday, September 13, 2007 12:35 AM

All replies

  • The correct Product Key to use is the one that actually came with the Windows XP CD and is found on the COA (Certificate of Authenticity).

     

    Saturday, September 1, 2007 5:44 PM
    Moderator


  • I appreciate your attempt to help, but that is exactly what I am doing, and the key says it is an invalid key!!!??

    now what?
    Saturday, September 1, 2007 10:59 PM
  •  

    Agapetos,

     

    We really need more information surrounding the problem you are currently experiencing. Please run the Genuine Diagnostics tool to try and identify the issue you may be having.

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you for the information.

     

     

    Stephen Holm, MS

    Thursday, September 13, 2007 12:35 AM