Offline CRM client for Outlook Installation RRS feed

  • Question

  • While installing the CRM 4.0 client for Outlook (offline mode) on laptop errors are being generated:


    Laptop Configuration

    Operating System: Windows 7 (64 bit)

    Office Outlook:  Professional plus 2010 (32 bit)

    Web browser:  IE 9

    CRM 4.0 Outlook Client: Downloaded latest version from MS sites.


    The prerequisite step in the wizard has downloaded SQL 2005 Express Edition. But it is giving a "Installation of prerequisites failed" followed by another error "Error retrieving installed exit code" It is asking for Windows  Installer. Can anyone guide me as to what is missing or what is going wrong with this installation?


    Thanks in advance

    Wednesday, May 25, 2011 5:39 AM

All replies

  • I read in another topic recorded by Derek Gabriel  that SQL 2005 Express fails for Windows 7 but SQL 2008 is recommended. I'm gonna try this and update this topic.
    Wednesday, May 25, 2011 6:37 AM