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Blocked VLK RRS feed

  • Question

  • PC purchased from a company that is no longer in business.  They gave me a XP CD with Product Key sticker on the package still, but it does not match what is installed on the computer. How do I change the machine to the number I have on the sticker?

     

    Below is the diagnostic report:

     

     

    Diagnostic Report (1.5.0555.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Windows Product Key: *****-*****-MK6JR-34K7D-FB24Q
    Windows Product Key Hash: 4YFu6IuutpjXoAWB10T2Q7x0Oyc=
    Windows Product ID: 55274-644-5578334-23543
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 4dc446c8-bcb2-44d4-8c05-d6a3c5254062
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.708.0
    Signed By: Microsoft
    Validation Diagnostic: 63BB5E84-862-80004005
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>4dc446c8-bcb2-44d4-8c05-d6a3c5254062</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FB24Q</PKey><PID>55274-644-5578334-23543</PID><PIDType>1</PIDType><SID>S-1-5-21-1085806099-516276246-1282138258</SID><SYSTEM><Manufacturer>AZZA</Manufacturer><Model>P4X4-ALH</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020905000000.000000+000</Date></BIOS><HWID>89D538FF01842053</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>BABFAAD4C4D61B0</Val><Hash>SEishkJimZrBR/u8NT774CIf0yg=</Hash><Pid>54197-640-0698487-16643</Pid></Product><Product GUID="{90120409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Standard</Name><Ver>10</Ver><Val>255920F4C7289AE</Val><Hash>wH1L9UizQjsw7IpqaLwkSxS6vM0=</Hash><Pid>54187-641-2873834-17951</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, May 22, 2007 3:39 PM

Answers

  • SchorenCa,

     

    Please look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    If the genuine CoA is for Windows XP Professional, you may try to use the Product Key printed on that CoA in conjuction with the Key Updater Utility http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx to "genuine-ize" the current nongenuine installation of XP Pro VLK.

     

    If the genuine CoA is for any edition of Windows XP other than Professional, the Key Updater Utility will not work.  In such case, it will be necessary to use the manufacturer-supplied Recovery Solution to put the original installation of Windows back onto the computer.

     

     

     

     

    Tuesday, May 22, 2007 4:24 PM
  • Schoren:

     

    Glad to know everything worked out for you!

     

    If this happens again, I would suggest going to http://www.microsoft.com/genuine/selfhelp/validationhelp.aspx to try and resolve the validation issue you're having. It is a wizard created to help identify what may have happened with your Windows XP installation to make it non-genuine - as well as provide next-steps for resolution.

     

    -phil

    Wednesday, May 23, 2007 10:52 PM

All replies

  • SchorenCa,

     

    Please look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    If the genuine CoA is for Windows XP Professional, you may try to use the Product Key printed on that CoA in conjuction with the Key Updater Utility http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx to "genuine-ize" the current nongenuine installation of XP Pro VLK.

     

    If the genuine CoA is for any edition of Windows XP other than Professional, the Key Updater Utility will not work.  In such case, it will be necessary to use the manufacturer-supplied Recovery Solution to put the original installation of Windows back onto the computer.

     

     

     

     

    Tuesday, May 22, 2007 4:24 PM
  • Dan,


    The COA is an OEM for XP Professional, so the link to the Key Updater worked like a charm.  Thanks for your post.

     

    Wednesday, May 23, 2007 3:44 AM
  • Schoren:

     

    Glad to know everything worked out for you!

     

    If this happens again, I would suggest going to http://www.microsoft.com/genuine/selfhelp/validationhelp.aspx to try and resolve the validation issue you're having. It is a wizard created to help identify what may have happened with your Windows XP installation to make it non-genuine - as well as provide next-steps for resolution.

     

    -phil

    Wednesday, May 23, 2007 10:52 PM