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ERROR CODE 0x80004005 This Troubleshooter Doesn't Apply To This Computer RRS feed

  • Question

  • I am running windows vista and there is about 4 trouble shooters that i get this message for. On the fix it center online site for my device information it says Microsoft Fix it Center does not detect any hardware configuration on this computer.Software information Microsoft Fix it Center does not detect any software on this computer.On the troubleshooters that did run under detection details they got me running windows version 5.1 and i'm windows vista.   HELP                                                                                                                                                                        

    Tuesday, May 17, 2011 2:43 PM

All replies

  • Dear Customer,

          Thank you for your interest in Troubleshooter.  I'm sorry to hear that. To help you solve your issue, we need find the root cause. May I know your some informations? 

    Which troubleshooters you have been ran? 

    Are you make sure Fix it Center you used?

    Can you run success other troubleshooters? 

    Looking forward to your reply, thanks! 

     


    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Alex


    Monday, May 30, 2011 7:47 AM
  • Hi...I have uninstalled and reinstalled the Microsoft Fix It Center to many times to count. The trouble shooter downloads 17 trouble shooters for my computer based on my system and hardware. There are 5 that i get this error code for. Number 1...Common System Maintenance Tasks (this troubles shooter doesn't apply to this computer). Number 2...Hardware Devices Not Detected Or Not Working (this trouble shooter doesn't apply to this computer). Number 3...Problems With Overall Speed And Performance (this trouble shooter doesn't apply to this computer). Number 4...Problems With Power Usage And Battery Life (this trouble shooter doesn't apply to this computer). Number 5... (I don't understand why it won't run this one because I am running windows vista) Windows Vista Aero Glass Visual Effect Are Not Working (this trouble shooter doesn't apply to this computer)      I am getting extremly frustrated. I hope u can help...thank You       Vicky Durocher                                                                                                                                                                                                                                                          
    Vicky Durocher
    • Proposed as answer by beechbaybee Monday, October 15, 2012 5:52 PM
    Wednesday, July 27, 2011 11:50 PM
  • Dear Customer,

       Thanks for your posted. To help us further troubleshoot the problem, I'd need more information from you to better understand your case.

      Could you please provide me your Fix it install, run or update event log informations?
                1. Control panel -> Administrative Tools -> Open Event Viewer
                2. Event Viewer -> Windows Logs -> Applications
        After you select this section and please note to source content, if you find any error/warning about "fix it center/matsvc" please provide to us.  Looking forwarding to your reply. Thanks. 

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Alex

    Tuesday, August 2, 2011 3:54 AM
  • I am using Windows 7. I get error message also saying trougleshooter does not apply, What the......then I get a survey asking how I like the fix it program, is asks why I didn't download? Well, I wanted to, I tried.
    Tuesday, August 2, 2011 4:41 AM
  • It took a while and they all say the same thing I just copied and pasted one of them

    Warning 5/21/2011 9:18:01 AM MatSvc 12 None N/A

    Log Name:      Application
    Source:        MatSvc
    Date:          5/21/2011 9:18:01 AM
    Event ID:      12
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      Vicky-PC
    Description:
    The MATS service encountered a failure when getting HTTP proxy settings. hr=0x80072F94
    .Keyword:GetUrlProxyInfo

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MatSvc" />
        <EventID Qualifiers="32772">12</EventID>
        <Level>3</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-05-21T13:18:01.000Z" />
        <EventRecordID>116744</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Vicky-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>hr=0x80072F94</Data>
        <Data>Keyword:GetUrlProxyInfo</Data>
      </EventData>
    </Event>

     


    Vicky Durocher
    Tuesday, August 2, 2011 7:57 AM
  • I am absolutely disgusted! I am a little bit of an advanced user as I can get through instructions and repair problems in this manner.  NOW I am here because I decided to install then re-install MS version of a better "Fix-It" app.  This is unbelievable that I see the exact same problems from so many users and exact same description of the trouble shooter information and the exact same response by  MS AND NO SOLUTIONS OR ADVICE!! OMG! It's the MS FIX IT CENTER and THIER troubleshooters are malfunctioning and I believe there is no answer b/c it's a problem THAT CANNOT BE FIXED...IT'S A PROBLEM IN DESIGN AND MS SETUP OF THE PROGRAM.  If I am wrong SOMEONE AT MS PLEASE EMAIL ME THE TROUBLESHOOTERS PROBLEM AND SOLUTION SO THAT I CAN USE AT LEAST A FEW OF THE TROUBLESHOOTERS WITHOUT ERROR #0X80092003!  PLZZZZ!
    Monday, October 15, 2012 5:57 PM