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will not accept product key character "0" (zero) RRS feed

  • Question

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    I installed Office Home and Student 2007 and every time I try to open Word, Excel, etc; I am prompted to load the product key, but it will not accept 0. This leads me to believe that the product key is wrong. Also, the same request box indicates that I have 25 times to access Office w/o the product key.

     

     

     

    Saturday, March 22, 2008 4:09 PM

Answers

  • Microsoft does not use a zero (0) or an oh (O) for their Product Keys.  Please read the Product Key carefully as it make actually be a Q.

     

    Saturday, March 22, 2008 5:23 PM