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Save reply or forward in Outlook Client sent mail RRS feed

  • Question

  • When you create a new mail in from the CRM it's possible to use the Outlook form. This is nice beacause you get your standard signature and also the mail saved in the outlook sent folder. But if you reply on a mail from CRM you will only get the CRM mail form and the reply will not be saved in your personal outlook sent folder. Is it possible to use the Outlook form in the CRM also for replies and forwards to get the mail saved in personal sent folder?
    Monday, December 2, 2013 7:14 AM