Hello Alex,
There is a discrepancy between what you describe and what your Diagnostic Report shows.
First off, computers, that are built by large manufactures, that come with Vista Pre-Installed, come with two (2) Product Keys:
1) OEM SLP: This key comes pre-installed ONLY in Vista, when it comes from the Factory. This key is installed on all Vista computers from that manufacturer and is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates.
2) COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. This key is unique to your computer and is a valid product key, but should only be used in limited situations. The key must be manually activated, and you must Activate by Phone.
In your Diagnostic Report, it shows "Windows License Type: OEM SLP". As I explained above, OEM SLP keys only come in computers that came with Vista Pre-Installed (from the factory). In addition, since you state that computer originally came with XP, the computer wouldn't have the necessary "special instructions" in the motherboard that would allow the OEM SLP key to self-activate.
There is, however, a Vista OEM Activation Bypass Hack, out on the internet that, that uses a OEM SLP key and a specially crafted Driver that would fool Vista into self-activating, but Microsoft released Service Pack 1 for Vista, that disables that Hack.
Now, I am NOT calling you a Pirate. All I am saying is that the OEM Activation Bypass Hack was used on your computer. Here is why I say that:
~It's the only way for a computer that originally came pre-installed with XP to have an OEM SLP key, and still work.
~Your computer now has Service Pack 1 for Vista installed and you mention that your Vista stopped working after installing some updates (most likely after you installed SP1).
~There are other codes, in your Diagnostic Report, that suggest that the OEM Activation Bypass Hack was used.
Here are some possible ways for the Hack to have come to be installed in your computer. (I have no idea which, if any, of these possibilities are, in fact, how this happened).
~Maybe you took your computer to a shop to have the Vista Upgrade installed and instead they installed the Hack.
~Maybe a person that has access to the computer, installed the Hack and claimed they installed the Vista Upgrade.
~Maybe you too your computer to a repair shop (or a friend) to be fixed and they installed the Hack as a "by the way I upgraded your XP to Vista".
~Maybe some other way that I can't think of at the moment.
To resolve the issue I have described some of the available options to you:
~ Your computer may still be licensed to run XP. If there is a sticker on the side or bottom of the computer with an XP Product Key, you can Contact the Computer's Manufacturer and request a XP Restore Disk (shouldn't cost more the $25) and install XP back on the computer.
~ Purchase a Retail version of Vista and use the Product Key to return your Vista to Genuine.
or
~ You can do nothing. You can continue to use that non-genuine Vista, but you will have to put up with waiting 15sec to login to windows (after each reboot), the desktop's background reverting to black each hour, the Non-genuine text on the desktop and only being able to download and install Critical windows updates.
Hope this information has helped,
Darin Smith
WGA Forum manager
Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
