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    Is there anyway to create a duplicate detection rule in one entity on two different fields?  From the UI this seems not possible, but it seems like a lacking .. 

    For instance if you wanted to check a new contact against any email in email, email 2 or email 3 - you can only check across each of these fields for matches but you can't cross check them IE email to email 2 as an exact match.

    Please let me know if there is a way to accomplish this using the OOB duplicate detection.

    Tuesday, December 30, 2014 3:02 PM

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    Hi Gaurav,

    Dont think this is possible OOB especially in Single Entity Duplicate detection rule where you check for duplicates in the same entity. You can have if you have Cross Entity Duplicate detection rule where you have option to set the base record attribute and matching record attribute.

    You can use plugins to achieve complex duplicate detection rules.

    Refer below link for the sample code:-

    http://parthimscrm.wordpress.com/2013/07/05/duplicate-detection-plugin-crm-2011/

    Hope this Helps!!!

    Thanks,

    Prasad

    Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

    Wednesday, December 31, 2014 4:43 AM