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  • Ho un problema con il disco estern WD Smartware,non si apre il programma di bachup cioè la schermata del programma stesso dove ci sono i comandi__Tutto questo è accaduto all'improvviso;ho contattato la Western Digital e mi rispondono che è un problema del mio PC__In pratica credo che abbiano ragione,questo perchè quando vado a cliccare sull'icona per aprire il programma,mi compare una finestra di errore con la x rossa che dice:WDSmartWare.exe-Errore di inizializzazione di .NET Framework:

    Per eseguire l'applicazione,è necessario installare una delle seguenti versioni di,NET Framework:v2.0.50727-----rivolgersi al produttore dell'applicazione per istruzioni su come ottenere la versione appropriata di .NET Framework__Ho provato anche di disinstallare il programma di WD,e anche in questo caso mi dà errore dove dice:There is a problem with this Windows installer package_A program run as part of the setup did not finish as expected.Contact your support personnel or prkage vendor__A questo punto chiedo:dove trovo questo pacchetto da installare?Ho provato anche di eseguire le istruzioni spiegate nel forum riguardanti il rifiuto del programma Windows Update di installare gi aggiornamenti di NET Framework 3.5,infatti anche nel mio PC continuava a comparire l'icona per l'installazione degli aggiornamenti_Ho provato e riprovato di eseguire l'installazione,ma il Microsoft.NET Framework 3.5 Service Pak 1c.NET Framework 3.5 Family Update(KB951847)x86 framework 3.5 non lo installa mi da errore 0x643___Se mi sapete spiegare come posso risolvere questo problema.........grazie__

                 cordiali saluti:Pietro Martinello

    Sunday, July 4, 2010 3:26 PM

Answers

All replies

  •  Hi,

     Thank you for your post! Please post your query in English language.

     Have a nice day!!!!!


    Swapnil Tier 2 Application Support Server and Tools Online Operations Team
    Wednesday, July 7, 2010 6:54 AM
  • Please post your query in English language.

     

    Always look at where a post was moved from. It was moved from an *Italian* forum ("CRM Italian") so the language was correct. The forum wrong.

     

    Please suggest a suitable *Italian language* forum for this post instead of suggesting that the OP post in English. *That* wasn't the problem.

    --------------------------------

     

    Here is Google Translator's take on the question to enable you to suggest a suitable Italian language forum for it.

     

    I have a problem with the WD external drive Smartware, does not open the program bachup ie the screen of the program where there are comandi__Tutto this happened suddenly, I contacted Western Digital and they tell me is a problem of my PC__In practice I believe they are right, this is because when I go to click on the icon to open the program, I get an error box with red x that says WDSmartWare.exe-initialization failure. NET Framework: 

    To run the application, you must install one of these versions, NET Framework: v2.0.50727 Contact your application vendor----- for instructions on how to obtain the appropriate version. NET Framework__Ho tried to uninstall the program WD, and again gives me error which says: There is a problem with this Windows installer package_A program run as part of the setup did not finish as your support personnel or expected.Contact prkage vendor__A this point I ask: where do I find this package to install? I tried to execute the instructions explained in the forum regarding the rejection of the program Windows Update to install updates gi NET Framework 3.5, it also continued to appear in my computer icon to install aggiornamenti_Ho rehearsed to install, but the Microsoft.NET Framework 3.5 Framework 3.5 Service Pak 1c.NET Family Update (KB951847) x86 framework 3.5 does not install it gives me error 0x643___Se me know explain how can I solve this problem ....... 

     



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    Wednesday, July 7, 2010 7:25 AM
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