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  • Diagnostic Report (1.7.0066.0): ----------------------------------------- WGA Data--> Validation Status: Blocked VLK Validation Code: 3 Online Validation Code: N/A Cached Validation Code: N/A Windows Product Key: *****-*****-4RHJG-83M4Y-7X9GW Windows Product Key Hash: 5CG2aCaHENU8LMWFFoQ/184emQ0= Windows Product ID: 55274-649-6478953-23835 Windows Product ID Type: 1 Windows License Type: Volume Windows OS version: 5.1.2600.2.00010100.2.0.pro CSVLK Server: N/A CSVLK PID: N/A ID: {B3B3BDDE-F288-4AB8-825F-E39645E633B9}(3) Is Admin: Yes TestCab: 0x0 WGA Version: Registered, 1.7.59.1 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-171-1 Resolution Status: N/A Notifications Data--> Cached Result: 3 File Exists: Yes Version: 1.7.18.7 WgaTray.exe Signed By: Microsoft WgaLogon.dll Signed By: Microsoft OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-470-80070002 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {B3B3BDDE-F288-4AB8-825F-E39645E633B9}1.7.0066.05.1.2600.2.00010100.2.0.prox32*****-*****-*****-*****-7X9GW55274-649-6478953-238351S-1-5-21-602162358-562591055-839522115To Be Filled By O.E.M.To Be Filled By O.E.M.American Megatrends Inc.080009 20050105000000.000000+000E5363DD70184605C04240409Central Europe Standard Time(GMT+01:00)03 109
    Friday, December 14, 2007 6:13 AM

Answers

  • Hi Karmen,

     

      Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

     

      This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

     

      As a rule, VLk editions of XP should not be sold to individual consumers.Large Corporations, Large Schools and Governments have legal agreements with Microsoft, which assign them a unique Volume License Key (VLK).  Using their assigned VLK to install software provides them with the flexibility of installing on many computers.

    If Windows XP came Pre-installed on your computer:

    1) Look on your computer for a Certificate of Authenticity (CoA) sticker.
    2) Compare the Product Key on the CoA with the last 15 digits of the Product Key listed in your Diagnostic Report

    3a) If they are diffrent, go to step 4a)
    3b) If they are the same, go to step 4b)
    3c) If there is no CoA sticker on your computer, go to step 4b)

    4a) It appears that Windows XP was re-installed on your computer (using an invalid Product Key) at some point after you bought your computer. My suggestion is to Re-install Windows, using the Product Key from your CoA sticker. If you can not find the Repair/Install CD that came with your computer, you may need to contact the Manufacturer of your computer for a replacment.

    4b) It is quite common for unscrupulous resellers to bundle a keygen VLK with software because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated. I can provide you with a couple options and I recommend that you follow up with both:

    * Contact the person/company that sold you the software and demand the Genuine Microsoft software, that you paid for. Or a Refund.

    * Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement. 

    or

    * Click on the blue star in the system tray and follow the directions to purchase a WGA kit.

     

    If Windows XP, on your computer, did not come preinstalled:

    1) It is quite common for unscrupulous resellers to bundle a keygen VLK with software because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated.I can provide you with a couple options and I recommend that you follow up with both:

    * Contact the person/company that sold you the software and demand the Genuine Microsoft software, that you paid for. Or a Refund.

    * Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement. 

    or

    * Click on the blue star in the system tray and follow the directions to purchase a WGA kit.

    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, December 14, 2007 8:52 PM