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Win 7 activation and validation issues with new build RRS feed

  • Question

  • Here is my problem. A month and a half ago I started building this new computer. I had it up and running but the motherboard was bad so I sent it away for replacement. I thought I had completed a clean install of Win 7 Pro with an upgrade disk on the SSD but apparently I didn't. I'm recieving the message that the activation period has expired and to activate my windows and the message that this build (7601) isn't a genuine MS product. The only thing I loaded on the SSD is windows so should I just wipe it then install vista and Win 7 again or is there a easier method to fix this problem.

    Below is the report from the tool.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85471
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {32E33D15-9A53-4E29-B95B-FADD08E87D68}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{32E33D15-9A53-4E29-B95B-FADD08E87D68}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85471</PID><PIDType>5</PIDType><SID>S-1-5-21-2909118521-1595740102-3644204207</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20110921000000.000000+000</Date></BIOS><HWID>A9C83A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7601.0000-0562012
    Installation ID: 009692700503493490154734197764362805254141158213333571
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 6/2/2012 6:27:09 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAIAAAABAAAAAgABAAEAHKImUQx1dMTCv/A9FC5g47B5mvnmny78LnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMICPU  PROC
      AAFT   ALASKA  OEMAAFT

    Saturday, June 2, 2012 11:54 PM

Answers

  • "GriffontheRock" wrote in message news:b25f517f-05f6-4d0d-a512-d561877b00ef...

    Thanks for the help. I am trying not to install vista and then reinstall 7 but if that is my only course of action I guess that's what I'm going to do.

    I'll wait awhile and see what the people from the U.K. say.

    Thanks again for your time.

    (no rest for the wicked - I haven't had my first coffee yet!)
     
     
    You have a couple of options.
    Upgrade Keys must be used as such - in cases like yours, you can try the double-install method. The problems are:-
    1) the base install must be 'genuine' when you do the second install.
    2) The disk used for the install must be at the same or higher SP level as the base install.
     
    First check that your install disk includes SP1 - if not, then download the appropriate ISO file and create the disk - use the links from here...
     
    Now to make your current install genuine for upgrade purposes, you need to re-arm the grace period .
    Open an elevated command prompt window, and type the following command
     
    C:Windows\system32\slmgr.vbs /rearm
     
    wait for the success message, and reboot
    This should make the system genuine again (at least for 30 days)
     
    If you want to try inputting your Key again at this point, it's worth a try - you will then need to telephone activate it, assuming it 'takes'.
     
    If the Key doesn't 'take', then you'll have to do the upgrade/repair install - making sure that you enter the Key at the appropriate place!
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 3, 2012 7:56 AM
    Moderator

All replies

  • The product key in use is the default key windows uses when no key is entered during install.

    You will have to change the product key to the one on your proof of license label or if a download from your email. (note: windows must be activated within 30 days of install)

    How to change the product key.

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key

    You may have to activate by phone

     How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

    Sunday, June 3, 2012 12:10 AM
    Answerer
  • Thank you for the recommendations George1009.

    I tried the first method you described and received a message that:

    The following failure occured while trying to use the product key:

    Code: 0xC004F061

    Description: The software licensing service determined that this specified product key can only be used for upgrading not for clean installaions.

    When I tried the second method I only received the box to enter my product key. I never saw a country list or an option to activate by phone. I am supposed to enter slui.exe 4 right?

    Thanks for your time.

    Griff

    Sunday, June 3, 2012 1:04 AM
  • when you type slui 4 you should get a drop down list to select your country. usually if you do a clean install with an upgrade key the activation  rep will activate it for you.
    Sunday, June 3, 2012 1:21 AM
    Answerer
  • Went back and looked at the options again. No drop down box displayed. Is the info from that box located somewhere on the MS site?
    Sunday, June 3, 2012 1:24 AM
  • ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154

    Apologies, I missed this part. I suspect this may be causing the slui issue. This is stretching my knowledge 

    what happens if you go here. (use internet exporer)


    http://www.microsoft.com/genuine/diag/

    Sunday, June 3, 2012 1:30 AM
    Answerer
  • It passed all the tests.

    Genuine Microsoft Software Diagnostic Results

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Sunday, June 3, 2012 1:33 AM
  • ok. I'm struggling here now.

    post a new report so i can see what changed.

    Sunday, June 3, 2012 1:42 AM
    Answerer
  • Per your instructions.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85471
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {32E33D15-9A53-4E29-B95B-FADD08E87D68}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{32E33D15-9A53-4E29-B95B-FADD08E87D68}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85471</PID><PIDType>5</PIDType><SID>S-1-5-21-2909118521-1595740102-3644204207</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20110921000000.000000+000</Date></BIOS><HWID>A9C83A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7601.0000-0562012
    Installation ID: 009692700503493490154734197764362805254141158213333571
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 6/2/2012 8:44:35 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAIAAAABAAAAAgABAAEAHKImUQx1dMTCv/A9FC5g47B5mvnmny78LnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMICPU  PROC
      AAFT   ALASKA  OEMAAFT

    Sunday, June 3, 2012 1:44 AM
  • Windows Product Key: *****-*****-CM74G-RPHKF-PW487

    the default product key is still installed. change it again and post a new diagnostic so we can verify it changed

    Sunday, June 3, 2012 1:58 AM
    Answerer
  • George,

    It won't let me change the key. It keeps giving me this:

    The following failure occured while trying to use the product key:

    Code: 0xC004F061

    Description: The software licensing service determined that this specified product key can only be used for upgrading not for clean installaions.

    Sunday, June 3, 2012 2:59 AM
  • normally windows will allow changing to the upgrade key (it will however give you that notification). The cases I've seen, the normal procedure is to change the key and activate by phone. At this point I'm lost and don't know what to suggest.

    an expert from from the U.K. will likely show up in a few hours and maybe he can shed some light on the matter.

    you could also try installing Vista and upgrading from there.

    Sunday, June 3, 2012 4:08 AM
    Answerer
  • Thanks for the help. I am trying not to install vista and then reinstall 7 but if that is my only course of action I guess that's what I'm going to do.

    I'll wait awhile and see what the people from the U.K. say.

    Thanks again for your time.

    Sunday, June 3, 2012 4:11 AM
  • "GriffontheRock" wrote in message news:b25f517f-05f6-4d0d-a512-d561877b00ef...

    Thanks for the help. I am trying not to install vista and then reinstall 7 but if that is my only course of action I guess that's what I'm going to do.

    I'll wait awhile and see what the people from the U.K. say.

    Thanks again for your time.

    (no rest for the wicked - I haven't had my first coffee yet!)
     
     
    You have a couple of options.
    Upgrade Keys must be used as such - in cases like yours, you can try the double-install method. The problems are:-
    1) the base install must be 'genuine' when you do the second install.
    2) The disk used for the install must be at the same or higher SP level as the base install.
     
    First check that your install disk includes SP1 - if not, then download the appropriate ISO file and create the disk - use the links from here...
     
    Now to make your current install genuine for upgrade purposes, you need to re-arm the grace period .
    Open an elevated command prompt window, and type the following command
     
    C:Windows\system32\slmgr.vbs /rearm
     
    wait for the success message, and reboot
    This should make the system genuine again (at least for 30 days)
     
    If you want to try inputting your Key again at this point, it's worth a try - you will then need to telephone activate it, assuming it 'takes'.
     
    If the Key doesn't 'take', then you'll have to do the upgrade/repair install - making sure that you enter the Key at the appropriate place!
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 3, 2012 7:56 AM
    Moderator