Stop CRM Bulk Email RRS feed

  • Question

  • Hi,

    one of our users managed to send a direct email to all of our customers. I am trying to stop it but i cannot find any trace of the ones yet to be sent. i had to stop the crm email router so it would stop sending out. there are no "pending send" email messages when i do an advanced find. they generate when the previous one is done.

    help! it sent to 20,000 customers already during the weekend.

    CRM 2011 on-premise. user used CRM for outlook to create the direct send.

    Tuesday, March 25, 2014 12:22 AM