Answered by:
OEM Vista re-activation problems.

Question
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Hi everyone,
I have a Sony laptop with OEM vista loaded.
After months of running without any problems, Windows is asking for Activation.
As Vista was pre-loaded, how do i go about re-activation.
MS site advises me it's not a legit copy, but it is as i've paid for it in the purchase price.
Any ideas would be most helpful
Many thanks
Waz
Monday, May 26, 2008 6:11 AM
Answers
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First off, there is a Support Doc: "You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation" at http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 That I believe is specific to your issue. Please follow the resolution portion of the doc.
If that does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.
----------------------------------------------------------------------------------------
Step set #1
1) Open Internet Explorer
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
6) Hit the Enter key
7) Reboot 2 times
-------------------------------------------------------------------------------------
Step set #2
1) Open Internet Browser
2) Type %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select Run as Administrator
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type net start slsvc
10) Reboot Twice
11) Vista may require you to enter a Product Key (use the COA SLP key found on the sticker on the side or bottom of your computer) and Activate. Use the Activate by Phone method outlined below
Activate by Phone steps:
a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.
b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.
NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.---------------------------------------------------------------------------
If the above steps do not resolve the issue, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.
If you do not have access to the Start Button:1) Login to Vista and Click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to Run or Save, Select Run
4) When the program runs, Click the Continue button, then click the Copy button.
5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3398964&SiteID=25 into the browser address bar.
6) In a reply post, Paste the Diagnostic Report.
Thank you,
Darin Smith
WGA Forum Manager
Wednesday, May 28, 2008 4:53 PM
All replies
-
First off, there is a Support Doc: "You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation" at http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 That I believe is specific to your issue. Please follow the resolution portion of the doc.
If that does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.
----------------------------------------------------------------------------------------
Step set #1
1) Open Internet Explorer
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
6) Hit the Enter key
7) Reboot 2 times
-------------------------------------------------------------------------------------
Step set #2
1) Open Internet Browser
2) Type %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select Run as Administrator
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type net start slsvc
10) Reboot Twice
11) Vista may require you to enter a Product Key (use the COA SLP key found on the sticker on the side or bottom of your computer) and Activate. Use the Activate by Phone method outlined below
Activate by Phone steps:
a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.
b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.
NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.---------------------------------------------------------------------------
If the above steps do not resolve the issue, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.
If you do not have access to the Start Button:1) Login to Vista and Click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to Run or Save, Select Run
4) When the program runs, Click the Continue button, then click the Copy button.
5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3398964&SiteID=25 into the browser address bar.
6) In a reply post, Paste the Diagnostic Report.
Thank you,
Darin Smith
WGA Forum Manager
Wednesday, May 28, 2008 4:53 PM -
-
"willen11" wrote in message news:c8b1a751-ef0c-45fb-b50e-b9525596416b...>> Validation Status: Invalid License> Validation Code: 50> Cached Online Validation Code: N/A, hr = 0xc004f012> Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97> Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=> Windows Product ID: 89578-OEM-7332157-00211> Windows Product ID Type: 2> Windows License Type: OEM SLP> Office Status: 103 Blocked VLK> Microsoft Office Enterprise 2007 - 103 Blocked VLK> OGA Version: N/A, 0x80070002> Other data-->Manufacturer>Acer </Manufacturer><Model>AspireE700</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,LTD</Manufacturer><Version>R01-A4</Version><SMBIOSVersion major="2"minor="4"/><Date>20070326000000.000000+000</Date<LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name>> Spsys.log Content: 0x80070002>> Licensing Data-->> Software licensing service version: 6.0.6002.18005>> Windows Activation Technologies-->> N/A>>> OEM Activation 2.0 Data-->> BIOS valid for OA 2.0: yes> Windows marker version: 0x20000> OEMID and OEMTableID Consistent: yes> BIOS Information:> ACPI Table Name OEMID Value OEMTableID Value> APIC ACRSYS ACRPRDCT> FACP ACRSYS ACRPRDCT> HPET ACRSYS ACRPRDCT> MCFG ACRSYS ACRPRDCT> SLIC DELL QA09> SSDT PmRef Cpu0Ist> SSDT PmRef Cpu0Ist>>>>You also have a Pirate copy of Office Enterprise installed!The Vista you have is from a Dell while the machine is an Acer - that is abreach of the license in itself.--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.ukMonday, May 24, 2010 8:17 AMModerator -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {5BF439CC-1018-41A4-AED6-BB3F70A95126}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5BF439CC-1018-41A4-AED6-BB3F70A95126}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2137634222-2709278879-2450506010</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KJ382AA-ABA m9250f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.19 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080131000000.000000+000</Date></BIOS><HWID>9B313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500061-02-1033-6001.0000-2442010
Installation ID: 019832458916825853154344074165104016819202864186600010
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: LicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: MgAAAAEAAAABAAEAAgACAAAAAwABAAEA6GH86NJbNBuMfOJs8vQIyv+iCiSsVjm7zDE=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
GSCI HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
Thanks! SallyFriday, October 1, 2010 4:37 PM -
"salmul" wrote in message news:faf4b822-896a-4cca-b5a0-2e455b7b5679...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
SallyWhat problem are you actually seeing? - according to the report, there's nothing wrong.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, October 1, 2010 9:15 PMModerator