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error message: Windows Aero is not working, you may be a victim of software counterfeiting RRS feed

  • Question

  •  

    I am getting this error message whenever I start up my computer and also when I open up games in full screen. It is keeping me from playing any of them. I currently own windows Vista home basic so I shouldn't even have windows aero. I have validated my computer onlince ans over the phone before but I am still having this problem!

     

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QP6RC-K387K-JJQPP
    Windows Product Key Hash: WHTrbWgLEwBJlsJDSPv6oAeKcmQ=
    Windows Product ID: 89572-OEM-7231474-20192
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {59706092-3244-4795-AB2C-947C326229EC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{59706092-3244-4795-AB2C-947C326229EC}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JJQPP</PKey><PID>89572-OEM-7231474-20192</PID><PIDType>8</PIDType><SID>S-1-5-21-1527072006-4112117961-1874072859</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>RZ537AA-ABA SR5010NX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.12</Version><SMBIOSVersion major="2" minor="4"/><Date>20070418000000.000000+000</Date></BIOS><HWID>D2323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>560C3E951654A76</Val><Hash>/plSEvHaMbbuwbax80Jh+tEKopA=</Hash><Pid>81602-315-9598551-68786</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Monday, December 24, 2007 3:20 AM

Answers

  • Hi Brett,

     

     Are you the same person as the Original Poster? If not, then I would need to confirm that the steps that I provided are the correct ones for your specific issue.  Please create a new forum thread, download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into your new thread. As well as provide a detailed decription of your issue.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Friday, December 28, 2007 11:30 PM

All replies

  • Hello Balmungmp5,

     

      Please try the first set of steps and if they do not resolve your problem, move on to the next set.

     

     

    ----------------------------------------------------------------------------------------

    Step set #1

     

    (If you access to the start button)

    1) Click the Start button

    2) Type cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    (If you Do Not access to the start button)

    1) Click the option Access computer with reduced functionality

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    ----------------------------------------------------------------------------------------

    Step set #2

     

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Reboot Twice

    12) You may be required to Re-Activate. Use the Activate by Phone method outlined below

     

     

    Activate by Phone steps:

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, December 28, 2007 12:07 AM
  •  

    Hi,

     

    When attempting to start slsvc i receive the following error:

     

    C:\Windows\System32>net start slsvc
    The Software Licensing service is starting.
    The Software Licensing service could not be started.

    A system error has occurred.

    System error 52 has occurred.

    You were not connected because a duplicate name exists on the network. If joinin
    g a domain, go to System in Control Panel to change the computer name and try ag
    ain.  If joining a workgroup, choose another workgroup name.

    -----

    When running slui 4 i receive the following error code: 0x80070426

     

    I hope you are able to assist.

     

    Cheers.

     

     

    Friday, December 28, 2007 1:16 AM
  • Hi Brett,

     

     Are you the same person as the Original Poster? If not, then I would need to confirm that the steps that I provided are the correct ones for your specific issue.  Please create a new forum thread, download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into your new thread. As well as provide a detailed decription of your issue.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Friday, December 28, 2007 11:30 PM
  • Hi Darin Smith!

    I had this same issue for Aero on Vista 32bit prompted with error "Might be a victim of software counterfeiting", this link was sent by one of my friends and IT DID WORKED! Thank you for this resolution, thought this will result in reinstalling the OS, but yes it did perfectly fine. However after I restarted the system (after the 1st step) it prompted me that the OS is not a Genuine Copy. But what I did was to run the Validation Tool from Microsoft and it asked me to install the Service Pack 1 from Windows Updates

     

    Still the message doesn't come out after the restart I think that's resolved the issue, I'll keep you posted for any progress after Windows Update process.

     

    Cheers!

     

    Thursday, April 29, 2010 4:39 AM