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CRM 2011& Office 2013 Excel Export RRS feed

  • Question

  • Hi Forum,

    we are currently using a crm 2011 server (ru17) and have some clients with Windows 8.1 and Office 2013 with outlook addin (RU 17). For these clients we get in to trouble by exporting contacts or accounts as dynamic pivot spreadsheet.

    If the download window pop up, you can not directly open the file (instead with office 2010 it is possible). If you chose save (it is a xml file), you have to right click that file and chose excel. After Excel started you can't see the pivot.

    We tried to solve the issue with the following hotfix(without any luck): http://support.microsoft.com/kb/2883063/EN-US

    Maybe some has another idea how we can solve the problem ?

    Wednesday, March 11, 2015 2:28 PM