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GETTING STARTED RRS feed

  • Question

  • I HAVE JUST BEEN LAID OFF AND THINKING ABOUT A BIG CAREER CHANGE AND LOOKING AT A MCDST CERTIFICATION I WAS WONDERING IF THIS IS A GOOD STARTING POINT FOR A 60 YEAR NOVICE?
    Saturday, August 28, 2010 3:35 PM

Answers

  • Hi,

    welcome to the MSDN Forums. I understood that you are interested in the Microsoft Certified Desktop Service Technican certification.

    You can fid details on http://www.microsoft.com/learning/en/us/certification/cert-windowsclient.aspx#tab4 about that.

    But maybe you should consider to take some Windows 7 exams instead. That MCDST is windows XP only. So maybe you want to have a look at http://www.microsoft.com/learning/en/us/certification/cert-windowsclient.aspx#tab3 instead. Then you could go towards MCITP: Windows 7, Enterprise Desktop Support Technician or MCITP: Enterprise Desktop Administrator 7 instead. (Both are 2 exams!)

    I hope that helped a little.

    With kind regards,

    Konrad

     

    Saturday, August 28, 2010 6:50 PM
    Answerer
  • How good are you with computers and people? If you are aiming to become a Desktop Support Tecnician, you will need to understand properly how to install, configure and solve issues in Windows and in applications running on Windows. And you will need to be able to properly interact with users and understand their needs and troubles, which often are unreasonable from a technical point of view; you will need the proper amount of patience when dealing with them and the ability to properly explain how they should operate their computer to fix their trouble.

    If you feel that you have, or can acquire, those skills, then this career may be good for you. The technical part is the easiest to acquire: just buy the books to study, or take some classes if you find that you can't follow the books. The difficult part is in the soft-kills. Not having those skills will not stop you from getting the MCDST certification, but will make you unhappy with the job.

    Take a look at the training kits here:

    http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=MCDST+training+kit

    Saturday, August 28, 2010 6:56 PM

All replies

  • Hi,

    welcome to the MSDN Forums. I understood that you are interested in the Microsoft Certified Desktop Service Technican certification.

    You can fid details on http://www.microsoft.com/learning/en/us/certification/cert-windowsclient.aspx#tab4 about that.

    But maybe you should consider to take some Windows 7 exams instead. That MCDST is windows XP only. So maybe you want to have a look at http://www.microsoft.com/learning/en/us/certification/cert-windowsclient.aspx#tab3 instead. Then you could go towards MCITP: Windows 7, Enterprise Desktop Support Technician or MCITP: Enterprise Desktop Administrator 7 instead. (Both are 2 exams!)

    I hope that helped a little.

    With kind regards,

    Konrad

     

    Saturday, August 28, 2010 6:50 PM
    Answerer
  • How good are you with computers and people? If you are aiming to become a Desktop Support Tecnician, you will need to understand properly how to install, configure and solve issues in Windows and in applications running on Windows. And you will need to be able to properly interact with users and understand their needs and troubles, which often are unreasonable from a technical point of view; you will need the proper amount of patience when dealing with them and the ability to properly explain how they should operate their computer to fix their trouble.

    If you feel that you have, or can acquire, those skills, then this career may be good for you. The technical part is the easiest to acquire: just buy the books to study, or take some classes if you find that you can't follow the books. The difficult part is in the soft-kills. Not having those skills will not stop you from getting the MCDST certification, but will make you unhappy with the job.

    Take a look at the training kits here:

    http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=MCDST+training+kit

    Saturday, August 28, 2010 6:56 PM