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Win 7 build 7601 not genuine? RRS feed

  • Question

  • Hi everyone,

    I've bought a computer a while ago and it was working fine until a few weeks ago. I think it was one of the updates, not sure what happened, but now it's telling me that Windows isn't genuine. I do have a sticker with the key on the back of the PC, but I do not have the install CD, unfortunately.

    Is there any way to fix this at all? I've tried to validate it online but the page tells me that system files have been tampered with! I don't think this is very likely and I did run a virus check to make sure. Anyway, the results from the diagnostic report are below. Any help would be greatly appreciated. Thanks!

    --

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {1B7F4544-92A0-4674-9ABA-11022DE2E261}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1B7F4544-92A0-4674-9ABA-11022DE2E261}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-430339647-4242198389-2507592712</SID><SYSTEM><Manufacturer>GATEWAY</Manufacturer><Model>E4214</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CR94510J.15A.1008.2007.0301.1349</Version><SMBIOSVersion major="2" minor="4"/><Date>20070301000000.000000+000</Date></BIOS><HWID>F5BA3607018400D6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>6AE8C7EE12AFF73</Val><Hash>atzjh3KWWPMsgPfyvxy0GgBH7Yg=</Hash><Pid>81599-953-8364905-65137</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-2057-7601.0000-0732012
    Installation ID: 010072304536490231958160357390982903263014983124596680
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 22/03/2012 15:48:54

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:22:2012 15:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJRWD6DEtBTqrKp2SOROYPrackguSxpL

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GATEWA        SYSTEM  
      FACP            GATEWA        SYSTEM  
      HPET            GATEWA        SYSTEM  
      MCFG            GATEWA        SYSTEM  
      WDDT            GATEWA        SYSTEM  
      ASF!            GATEWA        SYSTEM  
      SLIC            HPQOEM        SLIC-MPC

    Thursday, March 22, 2012 5:17 PM

Answers

  • Your windows is not genuine.

    Your install is using a Dell OEM SLP key on a Gateway computer with a Hewlett Packard slic table. Your install was done using a Hackers loader tool

    You will have to purchase and install a genuine windows or revert to the windows your computer came with.

    Thursday, March 22, 2012 8:28 PM
    Answerer

All replies

  • Your windows is not genuine.

    Your install is using a Dell OEM SLP key on a Gateway computer with a Hewlett Packard slic table. Your install was done using a Hackers loader tool

    You will have to purchase and install a genuine windows or revert to the windows your computer came with.

    Thursday, March 22, 2012 8:28 PM
    Answerer
  • "Fadil Bolean" wrote in message news:b5a37352-02de-4a93-b452-db8e3f573bc8...

    Hi everyone,

    I've bought a computer a while ago and it was working fine until a few weeks ago. I think it was one of the updates, not sure what happened, but now it's telling me that Windows isn't genuine. I do have a sticker with the key on the back of the PC, but I do not have the install CD, unfortunately.

    Is there any way to fix this at all? I've tried to validate it online but the page tells me that system files have been tampered with! I don't think this is very likely and I did run a virus check to make sure. Anyway, the results from the diagnostic report are below. Any help would be greatly appreciated. Thanks!

    --

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine


    Other data-->
    SYSTEM><Manufacturer>GATEWAY</Manufacturer><Model>E4214</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CR94510J.15A.1008.2007.0301.1349</Version><SMBIOSVersion major="2" minor="4"/><Date>20070301000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 22/03/2012 15:48:54

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
      ASF!            GATEWA        SYSTEM 
      SLIC            HPQOEM        SLIC-MPC

    In addition to George's comments, your system is way too old to have been supplied with Windows 7 as the OS - you must restore the original OS that came with the system (probably Vista) and then if you require Win7, upgrade using legitimate upgrade media.
     
    Your current installation of Office is also non-genuine.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 22, 2012 9:08 PM
    Moderator
  • In addition to George's comments, your system is way too old to have been supplied with Windows 7 as the OS - you must restore the original OS that came with the system (probably Vista) and then if you require Win7, upgrade using legitimate upgrade media.
     
    Your current installation of Office is also non-genuine.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thank you for replying. Yeah, I was a little surprised to see Windows 7 on this computer since it is indeed fairly old, but it was running just fine on it. However, is there a reason you are suggesting that I restore the original OS? As I said, unfortunately I don't have any of the CDs, so that's not an option, I think. :(

    Also, what makes you say that the Office installation is non-genuine?  I've bought this CD at a major retailer a few years back and I've never experienced a single problem with this. I still have the CD and it looks like a piece of genuine Microsoft Software? :S

    Your windows is not genuine.

    Your install is using a Dell OEM SLP key on a Gateway computer with a Hewlett Packard slic table. Your install was done using a Hackers loader tool

    You will have to purchase and install a genuine windows or revert to the windows your computer came with.

    Thanks for your reply and for letting me know that I was scammed. I don't think I can revert to the original without the CD, can I? I suppose I'll need to purchase Win 7 instead! Also, does this mean that I have a virus?

    Friday, March 23, 2012 8:36 AM
  • "Fadil Bolean" wrote in message news:bdd7f851-faa7-4d1a-bbe1-57a1805cb007...
     
    Thank you for replying. Yeah, I was a little surprised to see Windows 7 on this computer since it is indeed fairly old, but it was running just fine on it. However, is there a reason you are suggesting that I restore the original OS? As I said, unfortunately I don't have any of the CDs, so that's not an option, I think. :(

    Also, what makes you say that the Office installation is non-genuine?  I've bought this CD at a major retailer a few years back and I've never experienced a single problem with this. I still have the CD and it looks like a piece of genuine Microsoft Software? :S.

    Thanks for your reply and for letting me know that I was scammed. I don't think I can revert to the original without the CD, can I? I suppose I'll need to purchase Win 7 instead! Also, does this mean that I have a virus?

     
     
     
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine

    Office Enterprise is a version of Office that is ONLY sold in bulk to organisations for use on their own machines - you CANNOT buy it legally in a retailer.
    What version of Office are your disks for?
     
    You may be able to order the Recovery disks for your system from the manufacturer (Gateway/Acer) - or if the COA sticker is still intact you could also do a clean install from any Retail Vista disk
     
    The reason that we recommend a Clean install is that your system has been enabled by an Activation Exploit. This means that it's almost impossible to be absolutely certain that the system isn't harbouring some form of malware as well - so the safest thing is to start afresh.
     
    If you purchase a Full Retail copy of Win 7, you could use the Key from that to make the current install genuine - but it would not ensure security.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 23, 2012 10:21 AM
    Moderator
  • Office Status: 100 Genuine
    Microsoft Office Enterprise 2007- 100 Genuine
    Office Enterprise is a version of Office that is ONLY sold in bulk to organisations for use on their own machines - you CANNOT buy it legally in a retailer.
    What version of Office are your disks for?
     
    You may be able to order the Recovery disks for your system from the manufacturer (Gateway/Acer) - or if the COA sticker is still intact you could also do a clean install from any Retail Vista disk
     
    The reason that we recommend a Clean install is that your system has been enabled by an Activation Exploit. This means that it's almost impossible to be absolutely certain that the system isn't harbouring some form of malware as well - so the safest thing is to start afresh.
     
    If you purchase a Full Retail copy of Win 7, you could use the Key from that to make the current install genuine - but it would not ensure security.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thanks for clearing that up. What if I did a clean install of Windows 7 instead, would that not be possible? To be honest, I tried doing a clean install using an old Windows XP CD but it crashed/bluescreened because I didn't have all of the drivers I suppose? This is all very frustrating, because up until recently, the computer was running just fine and my anti-virus scanner did not find any malware. Hmm. :S

    Also, as for Office - the versions are for Office Enterprise 2007 and it says 'Applications Student Media' (yes, it's a Student Pack). It really does look legit, though; it's even got the holograph. I can't imagine it being fake. :/

    Thank you very much for the support, I appreciate it.

    Friday, March 23, 2012 4:08 PM
  • "Fadil Bolean" wrote in message news:029bdedd-c79c-4a92-b9d7-fab0146e1976...
    Thanks for clearing that up. What if I did a clean install of Windows 7 instead, would that not be possible? To be honest, I tried doing a clean install using an old Windows XP CD but it crashed/bluescreened because I didn't have all of the drivers I suppose? This is all very frustrating, because up until recently, the computer was running just fine and my anti-virus scanner did not find any malware. Hmm. :S

    Also, as for Office - the versions are for Office Enterprise 2007 and it says 'Applications Student Media' (yes, it's a Student Pack). It really does look legit, though; it's even got the holograph. I can't imagine it being fake. :/

    Thank you very much for the support, I appreciate it.

    for Student versions, the college counts as an 'employer' :) it should be OK. I must admit I didn't realise that the Enterprise version was available on Student license, I thought it was Ultimate instead (but thinking about it, it does make more sense that it would be Enterprise).
     
    Yes, you could clean install Win7 on it without any problem (run the Upgrade Advisor first in case of driver problems)
     
    What AV was on there when you got it out of 'cold-storage'??  What did you update it with?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 23, 2012 4:21 PM
    Moderator
  • for Student versions, the college counts as an 'employer' :) it should be OK. I must admit I didn't realise that the Enterprise version was available on Student license, I thought it was Ultimate instead (but thinking about it, it does make more sense that it would be Enterprise).
     
    Yes, you could clean install Win7 on it without any problem (run the Upgrade Advisor first in case of driver problems)
     
    What AV was on there when you got it out of 'cold-storage'??  What did you update it with?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Oh, thank you for letting me know about that. I was getting a bit worried for a moment there. Also, thanks for the hint re: Upgrade Advisor!

    Erm, the AV is called Avira, have you ever heard of it? Sorry for the delay in replying, I've been trying to get ahold of the person I bought the computer from. By the looks of it, I think my best bet might be Vista, or trying to work out how to get XP to work. Would the Upgrade Advisor work in that case, too? I mean, technically, that'd be a downgrade. But at least it would be legit!

    Anyway, thanks again! You're very helpful, and it's good to know what's 'wrong' with the OS, even if it's a bit frustrating that I didn't notice earlier on!

    Thursday, March 29, 2012 7:37 AM
  • "Fadil Bolean" wrote in message news:018b24e6-d84c-412c-8add-606db615e3c6...
    Oh, thank you for letting me know about that. I was getting a bit worried for a moment there. Also, thanks for the hint re: Upgrade Advisor!

    Erm, the AV is called Avira, have you ever heard of it? Sorry for the delay in replying, I've been trying to get ahold of the person I bought the computer from. By the looks of it, I think my best bet might be Vista, or trying to work out how to get XP to work. Would the Upgrade Advisor work in that case, too? I mean, technically, that'd be a downgrade. But at least it would be legit!

    Anyway, thanks again! You're very helpful, and it's good to know what's 'wrong' with the OS, even if it's a bit frustrating that I didn't notice earlier on!

    No problem about delay - I have plenty of other things to keep me busy :)
    Avira is a pretty good AV - and causes no known problems in these forums.
     
    Assuming that you have a COA sticker on the case that is legible, you can download a Vista installation set from DigitalRiver, but the only ones that I know of are for SP1. You may have better luck than I did for SP2, or use a torrent download using the MD5 or SHA1 Hash as a search parameter and security check.
     
    You could also order a set of Recovery disks from Gateway, if they still have them.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 29, 2012 10:38 AM
    Moderator