Login ID is defunct - how to change to current e-mail? RRS feed

  • Question

  • My username at is an e-mail address that is no longer valid.  While I remember my password and can log in today, should I forget my password I will not receive the e-mail telling me it has been changed and I cannot find where in my profile to change it.  My login ID is ********** but my current e-mail address is **********  How can I get my login ID changed?

    The problem is not that the mail is going to my junk folder or that my alert settings are incorrect; It is that my login ID is no longer a valid e-mail address; I am no longer a customer of Comcast.  I would like to change the e-mail address associated with my profile so that I can maintain my user history.

    How can I change my e-mail address?

    Saturday, September 14, 2013 10:32 AM


All replies

  • This forum doesn't cover Live ID issues. If you have one, try making a request via this form.

    Or report the issue to the WL Forum. Support page.

    I would add that I have used the same Live ID for many years to authenticate to Microsoft platforms, and it has never received email. It looks like an email address, but is not valid.

    Richard Mueller - MVP Directory Services

    Saturday, September 14, 2013 10:47 AM
  • Richard Mueller is right that this forum doesn't cover LiveID issues.
    You can add/remove or change your mail alias etc at

    Martina Miskovic

    Saturday, September 14, 2013 11:35 AM