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  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-P3F3J-WBWJV-7MVQ3
    Windows Product Key Hash: E/0ZsaX8VpUuB6RwsErQLDKxF+Q=
    Windows Product ID: 76487-OEM-2211906-00865
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: 22d820fd-6012-4ff9-8de7-049d2d4c22aa
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>22d820fd-6012-4ff9-8de7-049d2d4c22aa</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-7MVQ3</PKey><PID>76487-OEM-2211906-00865</PID><PIDType>2</PIDType><SID>S-1-5-21-3640422446-4287688585-3671119664</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 3690     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.03</Version><SMBIOSVersion major="2" minor="33"/><Date>20061110000000.000000+000</Date><SLPBIOS>AcerSystem ,AcerSystem </SLPBIOS></BIOS><HWID>57D83B07018400DE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Acer Inc.</name><model>AcerSystem</model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, April 13, 2007 5:52 PM

Answers

  • Dear ez,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible as you did not purchase your machine from a system builder, as stated in your diagnostic report:

     

    Windows License Type: OEM SLP

     

    Upon further investigation, it appears you machine was purchased from Acer.

     

    Please let me know if you have any additional questions or comments.

     

    Thanks!

     

    Jenifer

    Wednesday, April 25, 2007 7:17 PM