Answered by:
I guess I got to ask again because the thread was checked off.

Question
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OK I uninstalled BitDefender then installed sp2 then reinstalled Bitdefender... this is what I get now
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {A09CE13C-5A3F-449B-B4B0-96168652BF87}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error: M:20111121165840414-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A09CE13C-5A3F-449B-B4B0-96168652BF87}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2803967744-2532205659-2684357976</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RN635AA-ABA IQ770</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.02 </Version><SMBIOSVersion major="2" minor="4"/><Date>20061129000000.000000+000</Date></BIOS><HWID>AC333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B7C8AEE092CDF12</Val><Hash>0oGb58IBRgpCVgwbtBv//U+gXaA=</Hash><Pid>81602-905-8103324-68596</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0472008
Installation ID: 232266560116258080237446943123022284682506511195964934
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJTS9e6BZlM28kgkZAna+/L0+Igze9LlrFb6/A==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM OEMAPIC
FACP HPQOEM OEMFACP
HPET HPQOEM OEMHPET0
MCFG HPQOEM OEMMCFG
SLIC HPQOEM SLIC-CPC
OEMB HPQOEM AMI_OEM
Tuesday, November 22, 2011 4:40 AM
Answers
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Duplicate thread.
Issue is continuing to be worked in the Original Thread: http://social.microsoft.com/Forums/en-US/genuinevista/thread/d40a0ba9-a1e2-4ec3-a502-eb2c17e33939
I have re-marked that thread as Unanswered. Please continue working on the issue in that thread.
<Thread Locked>
Thank you,
Darin MS
- Marked as answer by Darin Smith MS Tuesday, November 22, 2011 9:53 PM
- Edited by Darin Smith MS Tuesday, November 22, 2011 9:56 PM
Tuesday, November 22, 2011 9:53 PM
All replies
-
"BOSMER" wrote in message news:b5aa9a86-bd8a-44eb-ae20-89a91c151d1a...
OK I uninstalled BitDefender then installed sp2 then reinstalled Bitdefender... this is what I get now
No need for a new thread – simply unmark the Answer post, or respond to it (which I see you did) and most of the regulars will see the new response.I’ve posted a response in your original thread.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, November 22, 2011 10:36 AMModerator -
Duplicate thread.
Issue is continuing to be worked in the Original Thread: http://social.microsoft.com/Forums/en-US/genuinevista/thread/d40a0ba9-a1e2-4ec3-a502-eb2c17e33939
I have re-marked that thread as Unanswered. Please continue working on the issue in that thread.
<Thread Locked>
Thank you,
Darin MS
- Marked as answer by Darin Smith MS Tuesday, November 22, 2011 9:53 PM
- Edited by Darin Smith MS Tuesday, November 22, 2011 9:56 PM
Tuesday, November 22, 2011 9:53 PM