I am working with a client and have been for 6 months. He has always been able to join a session that I create... until today.
Suddenly, when he tries to join a session, he gets the message "Sharedview needs to be installed before joining a session." I had him uninstall his current program and download Sharedview again but this did not correct the problem.
Does anyone have any ideas on what could be causing this problem for him?
Thanks,
C