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Can not Restore from WHS after re-image of Client PC. RRS feed

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    My Version of WHS is Version 1, (I believe) with all the MSUpdates. However when I had to select a Forum for this question, and I think the WHS 2011 is the best.

    I had to "Zero-fill" and use the "Recovery" CD for my Dell Notebook, that set up the Hard drive, and installed the OS (Microsoft Window 7 Home, that I have the Upgrade to Professional to do yet). I then installed Virus software, and MSUpdates, and the WHS Connector. As I understand the procedure to Recover files from the Backups on the Server is: From the Client computer I start the WHS Console. Next I select the Computer and "View Backups". Then I "Open/View" a backup and then "Drag-n-Drop" the files I want back on the Client (my Notebook). When I do this it asks for a "Volume" name, I select the default name "Recovery", and then there is a indicator bar showing the progress of the "Opening backup". When that is done, an Files Explorer screen for my computer opens and there is a new "Volume" called "Recovery (Z:)". Under it is a locked Folder named "Recovery" and an XML file named "ADRInfos". Opening the File Folder show "This folder is empty", and opening the XML file shows me the "Version", and "AppDrivers" lines of code. No where do I ever get the "Drag-n-Drop" option. I can not just "Recover" the old image, as it will bring back the problem that caused me to "Zero-fill" the drive in the first place. So what am I doing wrong, or what do I have to do from here?

    Thanx... JTSki...

    Friday, January 17, 2014 4:30 PM

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    ... I select the default name "Recovery" ...

    This is the backup of the recovery partition, which is what you're opening. Are there any other partitions available for you to open?

    I'm not on the WHS team, I just post a lot. :)

    • Marked as answer by JTSki Monday, January 20, 2014 5:39 PM
    Sunday, January 19, 2014 11:35 PM
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    Well you might have been able to hear the CLICK as the light turned on over my Head. When it was stated (again) that I was opening the “Recovery” Partition, but then the question was asked “if there were any other Partitions?”. And then the light came on. As I said in my first Post (and again after), when the Dialog box opened for what “Volume” I wanted, I chose the “Default” which was “Recovery”. I thought it was asking me what I wanted to NAME the Volume that the Restore would go to on my Notebook… I was wrong. It was asking which Volume I WANTED to recover, and would become the (Z:) Volume on my Notebook. My fault for not expanding the “Drop-down” in the Dialog box to find the selection for the “C:/OS” Volume. So when the “Light” came on, and I tried that… well what do you know there it is! So now all is right with the World. I made some wrong assumptions, and did not read what the Screen was asking. However, sometimes it is not the answering of the question, but the way the question is answered. Please don’t forget that those asking the question do not know all that is intuitively easy for those who work with this stuff every day.

    Thanks to ALL who came to my rescue!

    JTSki…

    • Marked as answer by JTSki Monday, January 20, 2014 5:40 PM
    Monday, January 20, 2014 5:40 PM

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    No "Drag & Drop" - just follow through clicking the appropriate buttons.

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Friday, January 17, 2014 4:46 PM
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    Thanks for responding. However there are NO buttons to click on. After the progress bar gets done with the "Opening Backup" the Window opens as it would if I opened "My Computer" in the "Explore" mode. That's where I can see there is a new Volume called Recovery (Z: Drive) under the C:\OS Drive on "My Computer", and nothing in that Volume will launch or open anything.

    JTSki...

    Friday, January 17, 2014 8:49 PM
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    You are opening the Dell Recovery partition. You should instead select the C: partition which will then appear on your local PC as the Z: drive. From there you can restore your files/folders.

    Luc.

    • Proposed as answer by Ken Warren Saturday, January 18, 2014 4:07 PM
    Saturday, January 18, 2014 11:41 AM
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    I am NOT opening the DELL Recovery partition! As I said in the original post, I am opening, from the Client computer the WHS Console. Next I select the Computer and "View Backups". Then I "Open/View" a backup. When I do this it asks for a "Volume" name, I select the default name "Recovery", and then there is a indicator bar showing the progress of the "Opening backup". When that is done, a Files Explorer screen for my computer opens, and there is a new "Volume" called "Recovery (Z:)". Under it is a locked Folder named "Recovery" and an XML file named "ADRInfos". Opening the File Folder show "This folder is empty", and opening the XML file shows me the "Version", and "AppDrivers" lines of code.

    JTSki...

    p.s. I have Screen Shots of all this in both JPG, and PNG formats. However loading them to this Forum is limited.

    Sunday, January 19, 2014 6:53 PM
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    ... I select the default name "Recovery" ...

    This is the backup of the recovery partition, which is what you're opening. Are there any other partitions available for you to open?

    I'm not on the WHS team, I just post a lot. :)

    • Marked as answer by JTSki Monday, January 20, 2014 5:39 PM
    Sunday, January 19, 2014 11:35 PM
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    Well you might have been able to hear the CLICK as the light turned on over my Head. When it was stated (again) that I was opening the “Recovery” Partition, but then the question was asked “if there were any other Partitions?”. And then the light came on. As I said in my first Post (and again after), when the Dialog box opened for what “Volume” I wanted, I chose the “Default” which was “Recovery”. I thought it was asking me what I wanted to NAME the Volume that the Restore would go to on my Notebook… I was wrong. It was asking which Volume I WANTED to recover, and would become the (Z:) Volume on my Notebook. My fault for not expanding the “Drop-down” in the Dialog box to find the selection for the “C:/OS” Volume. So when the “Light” came on, and I tried that… well what do you know there it is! So now all is right with the World. I made some wrong assumptions, and did not read what the Screen was asking. However, sometimes it is not the answering of the question, but the way the question is answered. Please don’t forget that those asking the question do not know all that is intuitively easy for those who work with this stuff every day.

    Thanks to ALL who came to my rescue!

    JTSki…

    • Marked as answer by JTSki Monday, January 20, 2014 5:40 PM
    Monday, January 20, 2014 5:40 PM