Word won't work RRS feed

  • Question

  • I had to set my Dell back to factory settings and now I can't use the Office Home and Student 2007 program that was on the computer. I tried the 'key' that is on the computer case and the one that is on the disc cover. How do I get the program(s) to work? I tried using the disc to 'repair' the problem but it still requires a key to even open the programs. Please help!

    Sunday, April 21, 2013 10:35 AM


  • The COA ticker on the computer is almost certainly for Windows, not Office.

    Your best bet is probably to completely uninstall the Trial version f Office preinstalled by the manufacturer and then reinstall from your disk.

    http://support.microsoft.com/kb/928218 should help get it fully uninstalled.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 21, 2013 1:09 PM

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