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This copy of Windows is not genuine - Build 6002 RRS feed

  • Question

  • I restarted my computer today and got a surprise - a message on the bottom right of the desktop stating:

    Windows Vista (TM)
    Build 6002
    This copy of Windows is not genuine


    Please advise on how to remedy this situation

    -----------------------------------------------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-J4RC4-R6BB2-3894C
    Windows Product Key Hash: 7DE+mLXptdRIOR9hGJTqi9dbBbk=
    Windows Product ID: 89580-OEM-7300585-10634
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {63897254-8497-4DBB-8F82-1200DB0B030B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.111025-0338
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18152

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{63897254-8497-4DBB-8F82-1200DB0B030B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3894C</PKey><PID>89580-OEM-7300585-10634</PID><PIDType>3</PIDType><SID>S-1-5-21-904683535-3866566662-299269864</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>ECG3510M</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>ECG3510M.86A.0106.2008.0730.1746</Version><SMBIOSVersion major="2" minor="4"/><Date>20080730000000.000000+000</Date></BIOS><HWID>C8303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>31CFABEF41A3F14</Val><Hash>L3pU8pB8KQELCP1k86/vCUk6c+I=</Hash><Pid>89451-906-7416494-66481</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: 33a7e8d3-e2ab-413b-96a6-27c83b21c695
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00146-005-810634-02-1033-6000.0000-1122009
    Installation ID: 001264110105788612133656162691098855370682294105926396
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 3894C
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: QgAAAAEABgABAAEAAQAGAAAAAgABAAEA6GEOPMDNys3IQGKM7Ngu9+JfUrTCevL04NXUI6YYqI0SqdIM3MWsVkxY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   ECG3510M
      FACP   INTEL   ECG3510M
      MCFG   INTEL   ECG3510M
      WDDT   INTEL   ECG3510M
      ASF!   INTEL   ECG3510M
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm


     

    Tuesday, February 14, 2012 3:28 AM

Answers

  • Please visit this web site and click on Validate Windows, then restart your computer.



    Carey Frisch

    • Proposed as answer by Darin Smith MS Tuesday, February 14, 2012 7:28 PM
    • Marked as answer by ANovember Wednesday, February 15, 2012 3:47 AM
    Tuesday, February 14, 2012 5:42 AM
    Moderator

All replies

  • Please visit this web site and click on Validate Windows, then restart your computer.



    Carey Frisch

    • Proposed as answer by Darin Smith MS Tuesday, February 14, 2012 7:28 PM
    • Marked as answer by ANovember Wednesday, February 15, 2012 3:47 AM
    Tuesday, February 14, 2012 5:42 AM
    Moderator
  • "ANovember" wrote in message news:b5de0103-81fb-464b-b333-e77cbeebc98f...

    I restarted my computer today and got a surprise - a message on the bottom right of the desktop stating:

    Windows Vista (TM)
    Build 6002
    This copy of Windows is not genuine


    Please advise on how to remedy this situation

    -----------------------------------------------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-J4RC4-R6BB2-3894C
    Windows Product Key Hash: 7DE+mLXptdRIOR9hGJTqi9dbBbk=
    Windows Product ID: 89580-OEM-7300585-10634
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.001


     

    I can see no problem with your report, other than the fact that the installation appears not to have been validated. As Carey says, go to www.microsoft.com/genuine/validate and validate the machine – it should pass, and if so, you’ll be offered MSE and IE9 – you don’t need to take them.
    If it doesn’t pass, go to the Diagnostics page at www.microsoft.com/genuine/diag and see what that has to say – follow any instructions to change settings, and then try validation again.
     
    Post back with a new MGADiag report and your results.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, February 14, 2012 7:28 PM
    • Marked as answer by ANovember Wednesday, February 15, 2012 3:47 AM
    • Unmarked as answer by ANovember Wednesday, February 15, 2012 3:47 AM
    Tuesday, February 14, 2012 9:01 AM
    Moderator
  • Thank you both, the problem has been remedied.
    Wednesday, February 15, 2012 3:48 AM
  • Pops up on my store bought laptop with regularity.  I go to the checking site; it always says the copy is genuine, and the notice disappears--until it pops up the next time.
    Thursday, February 16, 2012 10:14 PM