locked
There is a message in my desktop that says that my producto is not original... RRS feed

  • Question

  • I've bought an original product (office 2007) and I bought it on an authorized store, so, if that message is appearing on my screen what should I do?
    • Moved by Carey FrischMVP Thursday, August 5, 2010 1:30 AM Moved to proper forum category (From:Windows 7 Genuine Advantage Validation Issues (Windows 7))
    Thursday, August 5, 2010 1:14 AM

Answers

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Thursday, August 5, 2010 1:33 AM

All replies

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Thursday, August 5, 2010 1:33 AM
  • No reply from Original Poster.

    Issue assumed to be resolved.


    Darin MS
    Tuesday, August 10, 2010 9:42 PM