XP already on the 'puter RRS feed

  • Question

  • Hi- i bought my computer from the retailer and it already had XP installed on it.  used it, everything was great. Untill i had to reformat.  I contacted Dell, and they step by stepped me thru it, and it doesnt work. I contacted the store and they said they cant help me; i should contact Microsoft. So... i throw myself at the mercy of Microsoft... HELP!!!  I downloaded a program that asked me to install 6 floppy disks.  I ran the 6 disks, and it asked for the XP CD. I dont have it, since XP was ALREADY on my computer... CAN YOU HELP??? PLEASE???  I'll do anything!!!
    Wednesday, November 1, 2006 7:27 AM