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Office 2003 is no longer valid?? RRS feed

  • Question

  • Hello,

    I have Office 2003 and have successfully installed (and reinstalled) this software several times over the years as computer came and went.  I had to reinstall it on one system lastwek but that system appears to have died completely so Itried installing it on another computer in my home and it says that the key is no longer valid.  The instructions say tto try to run one of the Office programs and then it will guide me through the telephone activation process.  Unfortunately, once it rejects my product key again, it stops and doesn't go any further so I have no idea whqat phone number to call.

    Please help me.

    Thanks

    Friday, March 13, 2009 11:53 PM

Answers

  • Hello Father To Three,


    Thank you for posting here in the Office Genuine Forums. Please run the MGA Diagnostic Tool as outlined in the following sticky posting http://social.microsoft.com/Forums/en-US/genuineoffice/thread/8d640c5d-bb4b-4fcf-88d5-42355ed957ae . Next please post back your MGA Diagnostic results. This will allow us to see what your experiencing so we may work on a resolution for your problem.


    Thank you and have a great weekend.


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 18, 2009 7:08 PM
    Saturday, March 14, 2009 1:05 AM