Incoming/outgoing email configuration for CRM 2011 RRS feed

  • Question

  • Hi Guys,

    I don't want to use Exchange Server for Incoming and Outgoing mail in CRM 2011/CRM4.0.
    What are other way to configure Incoming and Outgoing mails for CRM 2011 and CRM 4.0.

    Thanks in advance :)

    Arvind Singh

    Regards, Arvind
    Monday, January 9, 2012 5:57 AM

All replies

  • Please refer Microsoft Dynamics CRM 2011 E-mail Router Installing Guide.doc (Microsoft Dynamics CRM 2011 Implementation Guide) for more details.


    Microsoft Dynamics CRM E-mail Router supports a variety of e-mail messaging and transport options.


    POP3-compliant e-mail systems are supported for incoming e-mail message routing.


    When you use the Forward Mailbox option on the User form, the POP3 e-mail server must provide support where an e-mail message can be sent as an attachment to another e-mail message.

    If you configure the Microsoft Dynamics CRM E-mail Router to connect to a POP3-compliant e-mail server, the server must support RFC 1939.

    Transport protocols

    Both SMTP and Exchange Online with Exchange Web Services (EWS) are messaging transport protocols that are supported for outgoing e-mail message routing.

    If you configure the Microsoft Dynamics CRM E-mail Router to use an SMTP-compliant transport service, the server must support RFC 2821 and RFC 2822.


    Thomas T(MCBMSS) If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Monday, January 9, 2012 7:07 AM