Hello Snapster,
If the mgadiag report shows that the Office Professional 2003 installation is Genuine, then we take that as Gospel and look at other factors that may be causing problems for the OGA Notifier.
Previously installed nongenuine copies of the same edition of Office can be an issue, leaving behind a nongenuine license file that the OGA Notifier sees as applicable to the current installation. But this does not seem to be the situation in your case.
A damaged or corrupted Office license file does the same thing, however, and that might be the issue here.
But before we address that possibility, there are a couple of easier things to address.
First, visit the online diagnostic site and check for passing grades:
http://www.microsoft.com/genuine/diag/default.aspx?
Next, navigate to
www.microsoft.com/genuine and once there, click on the Validate Office button. This has the effect of forcing the OGA Notifier to rescan the OGA files. After the Validation process successfully completes, restart the computer then open several Office programs, checking for the nongenuine notice.
If that does not work, the problem could be related to how the computer connects thru the proxy server reported in this line of the mgadiag report:
Browser Data-->
Proxy settings: proxy1.eu.webscanningservice.com:3128
Repeat the visit to
www.microsoft.com/genuine, but this time temporarily disable the proxy server and make a direct connection.
Let us know the results :-)
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
