Off Topic:Please cancel my "Windows Live Hotmail Plus" serveice RRS feed

  • General discussion

  • Dear Microsft,

    I'd like to cancel my "Windows Live Hotmail Plus" service.  Following the message below:


    "If you do not want to renew this subscription, you must cancel the subscription before the renewal date shown above. To cancel, go to https://billing.microsoft.com, click on the service name, and then on the next page click 'Cancel my service'. "

    I found it doesn't work at all.  In the term of saying which is "you will not allow me to cancel it!"   Following the page and page from from "contact support".  Finally, I got a 1-800 number.  Gee, I am now in Taiwan, why I cannot  just one simple click to cancel it?  


    Please cancel my "Windows Live Hotmail Plus" serveice before it auto scheduled for its renew on Monday, October 13, 2008.   Oterwsise, I will refuse to pay the fee.  Thank you. 




    Daphne Tsai

    Cell phone in Taiwan 0937-533-973


    Add: #62 Fu Teh N. Rd,

    SanChung City, Taipei, Taiwan, R.O.C.

    Saturday, September 13, 2008 11:25 AM

All replies

  • Can you give me the 800  # you found? I a having the same problem!

    Monday, October 27, 2008 8:32 PM

    You're off topic for this forum, which is dedicated to Windows Live OneCare.


    Support for Windows Live Hotmail and other Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Support for MSN or paid Hotmail Plus - http://support.msn.com



    Tuesday, November 4, 2008 7:00 PM