No product key for vista preinstalled from dell RRS feed

  • Question

  • I brougt a studio 15 lap top from DELL computers, the windows vista was preinstalled when i receive my computer, they offered me free upgrade offer to windows 7. but the probblem is that the orginal vista version contain no product key either on my compuer or my cd package.when i asked DELL about that they said that is a OEM version there is no need for the product key,Is it the true explanation for my problem sir? my vista is upgraded to win 7 using a product key send by DELL now.I have doubt that if i have to reinstall my system in the future may i need a product of vista which was already installed? or in another way,using my upgrade win7 cd key can i  reinstall my system.
    Saturday, February 27, 2010 4:24 PM


  • Hello Alamoodan,

      All computers sold by Large Manufacturers that come with Windows Pre-installed come with two (2) different Product keys

    A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    B)  COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

      ALL computers sold by a Larg Manufacturer (such as Dell) that come with a copy of Windows pre-installed, Must have a Certificate of Authenticity (CoA) sticker on the side or bottom of the computer.  On this CoA sticker is where you will find the COA SLP key.

      If you have purchased a computer from a large Manufacturer that does not have a CoA Sticker or if that CoA sticker does not have a COA SLP Product Key, I would treat the copy of Windows on that computer as Non-genuine and I recommend returning the computer, to the place of purchase, for a full refund. 

      If the Dell person you, that you talk to, tries to tell you different, you point him to this thread, tell him to brush up on his Microsoft Licensing Agreement Knowledge and ask for his/her Manager....Rinse and repeat till you get either a) a computer with a CoA sticker that contains CoA SLP key or b) a Full Refund...period.

    Thank you,
    Darin MS

    Tuesday, March 2, 2010 11:10 PM