Hi, I have a volume license on my notebook for the past over 5 years. This notebook has been running standalone without any MS servers. Suddenly I started getting message that my copy of Microsoft Office Professional Plus 2010 is not activated Error code
0xC004F074
(after many years of using and no changes).
I dig out the product license key (hope that it's the correct one, because on the bulk of CDs there is a number of different product license codes) and pressed the Change the Product key code button - but I got error message "The setup controller has
encountered a problem during install. Please review the log files for further information on the error." and couldn't continue.
I searched discussion forums (am not an expert) and downloaded VAMT, which first showed me that I have Windows 7 Ultimate Edition OEM SLP licensed and genuine and Office 14, OfficeProPlus-KMS_Client GVLK edition license Out of tolerance and Genuine.
This didn't help so I kept searching and came across Microsoft Genuine Advantage Diagnostic Tool - which first didn't run and website kept saying that can't verify, but later eventualy (don't know what happened) an application opened with this info:
Tab Office:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A194322F-0E95-46AC-800F-8060D9FCACCE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A194322F-0E95-46AC-800F-8060D9FCACCE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-2400260662-730679522-52842632</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>42404LG</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8AET45WW
(1.25 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20110513000000.000000+000</Date></BIOS><HWID>161C3107018400FE</HWID><UserLCID>0405</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-1029-7600.0000-0722012
Installation ID: 016905299975420231586951318984189075639124983904791946
Partial Product Key: PMJBM
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 8.3.2016 21:09:04
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:8:2016 21:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEA6GEa/wPOKK18QUQtdiUuBwAfhE1Ylt7Psqwucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-8A
FACP LENOVO TP-8A
HPET LENOVO TP-8A
MCFG LENOVO TP-8A
SLIC HPQOEM SLIC-MPC
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-8A
ASF! LENOVO TP-8A
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
DMAR INTEL SNB
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A
UEFI LENOVO TP-8A
After that I checked the VAMT again and it suddenly started saying that my Windows 7 Ultimated Edition is in license notification and Not Genuine!! while the Office 14, OficeProPlus-KMS_Client edition is Genuine, but still license out of tolerance.
BTW there is no KMS running on my notebook and I don't rembember that it run here before or if so I didn't delete it or touch in any way.
What's happening? What can I do about it? I have only 4 days let, since I didn't have time before :-((
Thank you in advance for your help
