Windows Live telephone support RRS feed

  • General discussion

  • Like everyone else, I am a Windows Live Hotmail customer who is getting the runaround when it comes to getting non-existent phone support.  After four form-emails saying my issue will be addressed within 24 hours, I have no choice but to find a new service.  Mr. Boots conveniently gets 5 medals for each double-speak response saying use the email service.  Mr. Boots, give me a WLH support telephone number!!!
    • Moved by Rob KochModerator Monday, November 23, 2009 5:05 AM Off Topic (From:Windows Live OneCare General)
    Monday, November 23, 2009 1:13 AM

All replies


    Help and support for Windows Live Hotmail can be found at  http://windowslivehelp.com/Default.aspx

    Since you haven't mentioned the actual problem that you are facing, I can't suggest any possible solutions other than to visit the correct forum which is managed by Hotmail Support personnel - the link is above. This forum is for Windows Live OneCare, not Hotmail.

    There is no support via telephone for free Hotmail customers, unfortunately. Paid users of Hotmail Plus can get support options by signing in at https://support.msn.com

    You seem to misunderstand the points system in the forums. You may want to review the FAQ - http://social.microsoft.com/Forums/en-US/help

    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Monday, November 23, 2009 2:33 PM