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Windows not Genuine? RRS feed

  • Question

  • Just a bit of background first (if you care to read it :P ):

    Have 3 machines in the house, all installed using the same disc, a burned from an ISO downloaded from DigitalRiver after a purchase from MSDNAA (Academic Alliance).  (My machine had issues with DVD drive drivers, so I installed it via USB key, but that's besides the point.) Each machine had a seperately and legitimately purchased key from MSDNAA.  My laptop, and my dad's desktop are working fantastically (better than when running XP IMHO, and 7 is awesome).  They were all set up during the course of March to May of last year. However, my dad's laptop started showing the Genuine issue sometime around October/November of last year.  I tried talking to support, but they deemed the key we were using for the laptop as an Enterprise key, and after being bounced around a few times, I realised it was futile.  Come January, I was awarded with an MVP Award and so I upgraded the machine to Ultimate, and it was okay for a few days. Then it reappeared, despite the fact that there's no way the key is fake.

    So, here's the copy & paste from the diagnostic tool.  I would really appreciate getting this resolved!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-42MTM-3MJFD-3Y6B9
    Windows Product Key Hash: F6/ht4zID5oKXmuadSWJVTFQnVY=
    Windows Product ID: 00426-068-4673877-86973
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {92AD8A59-9F2B-4008-83A5-E0126C82C5C7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office OneNote 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Project Standard 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{92AD8A59-9F2B-4008-83A5-E0126C82C5C7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3Y6B9</PKey><PID>00426-068-4673877-86973</PID><PIDType>5</PIDType><SID>S-1-5-21-1124883572-1854373436-718275945</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20080828000000.000000+000</Date></BIOS><HWID>EEBB3607018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57923</Pid><PidType>14</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55163</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55187</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55368</Pid><PidType>14</PidType></Product><Product GUID="{90A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>70172-640-0000106-55834</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>675F03CFE0F76CE</Val><Hash>wEGR9nBsOR79w+9zEs9OMUOfLWQ=</Hash><Pid>81599-871-2109072-65506</Pid><PidType>1</PidType></Product><Product GUID="{91120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>511AFC970BE9ECE</Val><Hash>Y+jYPdbloXRRK7XxIt+J5suap4A=</Hash><Pid>84888-871-0197146-63196</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>2AE224F5A8346CE</Val><Hash>4pT0n2a63s5nF6W7tqigIIT02uM=</Hash><Pid>84890-871-0216534-63700</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="3B" Version="11" Result="100"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/><App Id="A1" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-467387-00-4105-7600.0000-0182011
    Installation ID: 010280449700760560684016989754906366314440057496181672
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Y6B9
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 23/02/2011 8:27:19 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 2:21:2011 00:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    HWID Data-->
    HWID Hash Current: QAAAAAIABAABAAMAAAACAAAABQABAAEAeqjASZy5d2QIOOhQ4IZQ8TbjJPbGUSRD9kwRLhC3ZgmomUz5TfkqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV  TOSINV00
      FACP   TOSINV  TOSINV00
      HPET   TOSINV  TOSINV00
      BOOT   TOSINV  TOSINV00
      MCFG   TOSINV  TOSINV00
      ASF!   TOSINV  TOSINV00
      SLIC   TOSINV  TOSINV00
      SSDT   PmRef  CpuPm

    Thanks in advance for all the hard work!! :D


    360Sync.com Sr. Canadian Editor 2011 Microsoft Xbox MVP
    Thursday, February 24, 2011 1:45 AM

Answers

  • "DjDATZ" wrote in message news:a9ddae67-1f31-4407-acf6-d4c0a31400ef...

    Fake! pid 068 blocked msdn key.

    read the stickies at top of forum - blocked product keys

    Your office 2003 is also non genuine blocked vlk


    Can't debate the first part with anyone that is not under NDA, but I assure you it is legit. ;)

    As for the Office 2003, the key is genuine, it was purchased through the company I work for through Microsoft's Home Use Program. The key came on the back of a Home Use CD copy of Office 2003, where the disc has holographics in it, and so did the sticker inside the case on which the key was printed on. IIRC, it was also shipped from a Microsoft location via courier.  Albeit, I reformatted my laptop with the XP installed on it about a half dozen times, and each time reinstalled Office 2003 only on that machine (which as far as I understand the licensing, is how you're allowed to use it), but that may have triggered a block on the license. (Despite the license block I'm still able to download updates for it.)


    Thanks for the heads up! I'm in chat with them right now.  I assume the only way, for now, to resolve this is a complete reinstall of the OS?

    As for Office 2003, that's interesting to know, as as far as I can tell, the disc and the key are legitimate.  Either way, my dad told me about 2 weeks ago that he no longer requires Office 2003 for his teaching, so I will be uninstalling it in the next few weeks anyway.   Thanks for the heads up on this issue George1009 and Noel!


    360Sync.com Sr. Canadian Editor, 2011 Microsoft Xbox MVP

    I *think* a repair install should work - but I've had no success attempting to repro the  problem so I can attempt to fix it.
     
    If that doesn't work, then a reformat/reinstall would be required, unless MS has an in-house fix yet.
     
    Your Office 2003 *Key* is NOT genuine - unfortunately there is no way to tell from the report what the key in use is, so that you can check it against the one on your media. You could use Belarc Advisor to find the Key , and then compare it with the one on the box. The Key in use was issued to MS itself for internal use - not sold as part of any program that I am aware of.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Saturday, February 26, 2011 2:50 AM
    • Marked as answer by Darin Smith MS Tuesday, March 1, 2011 8:17 PM
    Thursday, February 24, 2011 3:53 AM
    Moderator

All replies

  • Additionally, after a reboot, the Genuine prompt does not come up right away, sometimes it takes a few hours, and sometimes a few days...

    Despite that, I cannot turn on Windows Defender, pick up any patches (even critical ones) because the machine locks up completely or just starts to install the set of patches and never completes the first one, nor can I even run MSE.

    In case you're wondering, yes, I do have Office 2003, 2007 and 2010 installed. :P

    If you need the specifics surrounding how I obtained the Ultimate key, I'm willing to contact an MSFT Employee/fellow MVP privately, as posting it could be seen as a violation of the NDA.

    Edit below:

    Just ran SLUI 3 as suggested in this thread (http://social.microsoft.com/Forums/eu/genuinewindows7/thread/998d78e3-92c7-46bf-ae12-0268b4877674) and put in my key, and it said it was valid. (Had a note about why using Genuine is important and a Close button.)

    Additionally, I see in the diagnostic, there are "File Mismatch[es]" under the File Scan Data and "Tampered File[s]" under the HealthStatus Bitmask Output. Could those be the cause of my woes? If so, how do I fix the files?


    360Sync.com Sr. Canadian Editor, 2011 Microsoft Xbox MVP
    • Edited by DjDATZ Thursday, February 24, 2011 2:31 AM Additional info without creating a new post
    Thursday, February 24, 2011 2:17 AM
  • "DjDATZ" wrote in message news:b6b8bc75-72f0-4c23-a294-40724d7a1fb1...

    Just a bit of background first (if you care to read it :P ):

    Have 3 machines in the house, all installed using the same disc, a burned from an ISO downloaded from DigitalRiver after a purchase from MSDNAA (Academic Alliance).  (My machine had issues with DVD drive drivers, so I installed it via USB key, but that's besides the point.) Each machine had a seperately and legitimately purchased key from MSDNAA.  My laptop, and my dad's desktop are working fantastically (better than when running XP IMHO, and 7 is awesome).  They were all set up during the course of March to May of last year. However, my dad's laptop started showing the Genuine issue sometime around October/November of last year.  I tried talking to support, but they deemed the key we were using for the laptop as an Enterprise key, and after being bounced around a few times, I realised it was futile.  Come January, I was awarded with an MVP Award and so I upgraded the machine to Ultimate, and it was okay for a few days. Then it reappeared, despite the fact that there's no way the key is fake.

    So, here's the copy & paste from the diagnostic tool.  I would really appreciate getting this resolved!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-42MTM-3MJFD-3Y6B9
    Windows Product Key Hash: F6/ht4zID5oKXmuadSWJVTFQnVY=
    Windows Product ID: 00426-068-4673877-86973
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office OneNote 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Project Standard 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

     

     

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 2:21:2011 00:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys

     


    360Sync.com Sr. Canadian Editor 2011 Microsoft Xbox MVP


     
    Your problem is the mismatched files highlighted above - we've had no success repairing this set of files (yet) in these forums, so I recommend that you go straight to WGA support
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
     
    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0
     
    If you do manage to solve it, please come back to let us know how?
     
    You should also be aware that the installation of Office 2003 on this machine is non-genuine, being based on a Key that used to belong to MS itself before being leaked to the internet in 2004! (Office 2007 appears to be OK).
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 24, 2011 2:43 AM
    Moderator
  • Noel,

    the PID 068 is shown in the stickies as a blocked msdn . Am I missing something here?

    Thursday, February 24, 2011 2:56 AM
    Answerer
  • "george1009" wrote in message news:f912e103-5304-4e8c-8b6f-7c03e16db0d9...

    Noel,

    the PID 068 is shown in the stickies as a blocked msdn . Am I missing something here?

    The OP is an MVP, and using the MSDN account license that he gets as part of the MVP award.
    the MSDN CID does not itself indicate the Key is blocked - that requires other indicators as well, and none of those are present here.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 24, 2011 3:05 AM
    Moderator
  • Fake! pid 068 blocked msdn key.

    read the stickies at top of forum - blocked product keys

    Your office 2003 is also non genuine blocked vlk


    Can't debate the first part with anyone that is not under NDA, but I assure you it is legit. ;)

    As for the Office 2003, the key is genuine, it was purchased through the company I work for through Microsoft's Home Use Program. The key came on the back of a Home Use CD copy of Office 2003, where the disc has holographics in it, and so did the sticker inside the case on which the key was printed on. IIRC, it was also shipped from a Microsoft location via courier.  Albeit, I reformatted my laptop with the XP installed on it about a half dozen times, and each time reinstalled Office 2003 only on that machine (which as far as I understand the licensing, is how you're allowed to use it), but that may have triggered a block on the license. (Despite the license block I'm still able to download updates for it.)

     
    Your problem is the mismatched files highlighted above - we've had no success repairing this set of files (yet) in these forums, so I recommend that you go straight to WGA support
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
     
    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0
     
    If you do manage to solve it, please come back to let us know how?
     
    You should also be aware that the installation of Office 2003 on this machine is non-genuine, being based on a Key that used to belong to MS itself before being leaked to the internet in 2004! (Office 2007 appears to be OK).
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Thanks for the heads up! I'm in chat with them right now.  I assume the only way, for now, to resolve this is a complete reinstall of the OS?

    As for Office 2003, that's interesting to know, as as far as I can tell, the disc and the key are legitimate.  Either way, my dad told me about 2 weeks ago that he no longer requires Office 2003 for his teaching, so I will be uninstalling it in the next few weeks anyway.   Thanks for the heads up on this issue George1009 and Noel!


    360Sync.com Sr. Canadian Editor, 2011 Microsoft Xbox MVP
    • Edited by DjDATZ Thursday, February 24, 2011 3:25 AM Additional info
    Thursday, February 24, 2011 3:14 AM
  • "DjDATZ" wrote in message news:a9ddae67-1f31-4407-acf6-d4c0a31400ef...

    Fake! pid 068 blocked msdn key.

    read the stickies at top of forum - blocked product keys

    Your office 2003 is also non genuine blocked vlk


    Can't debate the first part with anyone that is not under NDA, but I assure you it is legit. ;)

    As for the Office 2003, the key is genuine, it was purchased through the company I work for through Microsoft's Home Use Program. The key came on the back of a Home Use CD copy of Office 2003, where the disc has holographics in it, and so did the sticker inside the case on which the key was printed on. IIRC, it was also shipped from a Microsoft location via courier.  Albeit, I reformatted my laptop with the XP installed on it about a half dozen times, and each time reinstalled Office 2003 only on that machine (which as far as I understand the licensing, is how you're allowed to use it), but that may have triggered a block on the license. (Despite the license block I'm still able to download updates for it.)


    Thanks for the heads up! I'm in chat with them right now.  I assume the only way, for now, to resolve this is a complete reinstall of the OS?

    As for Office 2003, that's interesting to know, as as far as I can tell, the disc and the key are legitimate.  Either way, my dad told me about 2 weeks ago that he no longer requires Office 2003 for his teaching, so I will be uninstalling it in the next few weeks anyway.   Thanks for the heads up on this issue George1009 and Noel!


    360Sync.com Sr. Canadian Editor, 2011 Microsoft Xbox MVP

    I *think* a repair install should work - but I've had no success attempting to repro the  problem so I can attempt to fix it.
     
    If that doesn't work, then a reformat/reinstall would be required, unless MS has an in-house fix yet.
     
    Your Office 2003 *Key* is NOT genuine - unfortunately there is no way to tell from the report what the key in use is, so that you can check it against the one on your media. You could use Belarc Advisor to find the Key , and then compare it with the one on the box. The Key in use was issued to MS itself for internal use - not sold as part of any program that I am aware of.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Saturday, February 26, 2011 2:50 AM
    • Marked as answer by Darin Smith MS Tuesday, March 1, 2011 8:17 PM
    Thursday, February 24, 2011 3:53 AM
    Moderator
  • OP seems to be "sharing" his MSDN Windows 7 Ultimate product key with his Dad's laptop computer.  That is a huge no-no.  The MSDN software licenses can only be used by the person who has the MSDN subscription on his own computers that are not in a so-called production environment.  Violating the MSDN subscription agreement may eventually lead to that MSDN account being closed and all product keys associated with the account becoming "blocked".  See:  MSDN Licensing.
    Carey Frisch
    Thursday, February 24, 2011 3:57 AM
    Moderator
  • Thanks Noel. I guess I have a lot more learning to do.
    Thursday, February 24, 2011 4:04 AM
    Answerer
  • "george1009" wrote in message news:bed68f1f-4878-492f-90f6-324b00b70c77...
    Thanks Noel. I guess I have a lot more learning to do.

    Don't we all?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 24, 2011 4:58 AM
    Moderator
  • OP seems to be "sharing" his MSDN Windows 7 Ultimate product key with his Dad's laptop computer.  That is a huge no-no.  The MSDN software licenses can only be used by the person who has the MSDN subscription on his own computers that are not in a so-called production environment.  Violating the MSDN subscription agreement may eventually lead to that MSDN account being closed and all product keys associated with the account becoming "blocked".  See:  MSDN Licensing .
    Carey Frisch

    The nomenclature of the machine in question was solely meant as a reference to which machine I am speaking about and who the original purchaser of the physical machine was.  Out of habit (sorry about that), it's still called "his" machine since I already owned a laptop before this one came into my posession. (It would be silly calling my 2 laptops, laptop 1 and laptop 2, not to mention confusing.)

    A little after this issue with Genuine started happening and the performance of the machine decreasing significantly due to it, it had become increasingly less efficient for him to use and as such the laptop has been somewhat "phased" over to me, for my own use and to resolve the problem on my own time. (Note: it was phased over to me long before the use of this MSDN key, so at use, the machine was already mine.)  Why would someone need 2 laptops? "My" laptop is a 17-inch laptop, and is bulky to carry, while "his" is only a 15-inch and is lighter to carry around.

    Regardless of "whose" it is, unless MSDN has a solid fix for this, it looks like the only likely course of action will be to format the machine and reinstall the OS, thereby nullifying any "sharing" issues that may have resulted.  Reinstalling everything can be tedious, but not as tedious as the decrease in performance while waiting for the updates to realise that they will always fail at installing.

    I hope this clarifies the usage of the laptop in question, and is enough to show that no "sharing" is occurring.


    360Sync.com Sr. Canadian Editor, 2011 Microsoft Xbox MVP
    Thursday, February 24, 2011 6:12 AM
  • Hi DjDATZ,

     

      For the Windows issue, I believe Noel's advise is the best course of action.

     

      As for the Office install:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office OneNote 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Project Standard 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine

    It's the base Office Pro 2003 product that was installed using the Microsoft leaked Product Key.  All the other separate 2003 and 2007 office products are Genuine.  The way we know that the Office Pro 2003 is using the Microsoft leaked key is because the error 114 is unique to that one leaked product key. 

     

    Thank you,


    Darin MS
    Saturday, February 26, 2011 2:49 AM
  • Hi DjDATZ,

     

      For the Windows issue, I believe Noel's advise is the best course of action.

     

      As for the Office install:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office OneNote 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Project Standard 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine

    It's the base Office Pro 2003 product that was installed using the Microsoft leaked Product Key.  All the other separate 2003 and 2007 office products are Genuine.  The way we know that the Office Pro 2003 is using the Microsoft leaked key is because the error 114 is unique to that one leaked product key. 

     

    Thank you,


    Darin MS


    Thanks, I'll be removing it soon anyway. I love 2003, but I need to use something newer, and I can't stand 2007, and 2010 is as close to 2003 as I'll get, so I do like it! :D

    So I called MSDN Support and they passed me onto a MSDN Tech. Rep. who then conferenced in a Genuine Advantage rep.  I was at work, so I conferenced in my dad who was at home and had access to my laptop.  The genuine rep had him "change" the product key to the same one and reactivate the copy of Windows 7.  I don't really get why this would make a difference as I did a Windows Anytime Upgrade when I upgraded it from Pro to Ultimate, so I'm not sure that it'll change anything. Either way, I have a reference number for when it comes up again, because I know it will.


    360Sync.com Sr. Canadian Editor, 2011 Microsoft Xbox MVP
    Friday, March 4, 2011 8:49 PM