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Product key number not working for me RRS feed

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    I just got this computer on Thursday through my school from you and the product key number  is not the right valid number and I can only use word or other window products such as excel and powerpoint for a short time.  I need help or a new product key number or how to get this one to work for me.

    sincerely,

    annette h.

    • Changed type JimR1Moderator Monday, August 2, 2010 5:19 PM Off topic. Not a One Care question.
    • Moved by JimR1Moderator Monday, August 2, 2010 5:20 PM (From:Windows Live OneCare Install and Activate)
    Monday, August 2, 2010 4:51 PM

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    You can try to activate Windows then use the phone activation option. If that does not work you should check with your school to verify you were given the correct product key for your computer.

    Jim

    Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Monday, August 2, 2010 5:24 PM
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