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after a year Windows tell me my copy of 7 home premium not genuine and need to be activeated RRS feed

  • Question

  • I have been using this computer, Windows 7 Home Premium SP1,  for over a year now, with about a four month break from April until today. Now today when I turned it on it said my Windows might not be genuine and I have tried several times now to active online and keep gettting error code 0x80072ee2. What do I do now?

    Wednesday, August 23, 2017 6:41 AM

Answers

  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Thursday, August 24, 2017 2:53 AM
    Moderator