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Office 2003 Professional Invalid RRS feed

  • Question

  • getting the Invalid copy of office message

    I have the disks and the key.

    this copy has migrated from the original computer to newer ones(each time I upgraded or computer broke)
    I have not loaned the disks to anyone but do have an outside company service my computers when needed.  no other computers in the office have this problem(we have seperate copies for each terminal)


    please advise

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QKY8K-CRCF9-M9RBF
    Windows Product Key Hash: JDUkJDEw8u5W+reAmYV8eeptADI=
    Windows Product ID: 55276-013-7608653-22276
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {112249A9-9C3F-447F-AF81-E48A55E91D6F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512]
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.5512]
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.5512]
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.5512]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{112249A9-9C3F-447F-AF81-E48A55E91D6F}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M9RBF</PKey><PID>55276-013-7608653-22276</PID><PIDType>5</PIDType><SID>S-1-5-21-790525478-1177238915-839522115</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-6712</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>F1343BA701842059</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57739</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    I

    Tuesday, March 9, 2010 8:23 PM

Answers

  • Hello platinumgroup,

    Please do not post your partial product key--it's unnecessary.

    Since the product key you have does not end in 3HFDY, which is what the installed product key ends in, you may be able to correct the situation by changing the installed product key from the nongenuine one that's currently installed to your presumably genuine product key.

    Please follow the instructions in this MS KB article:  http://support.microsoft.com/kb/895456

    Let us know how it works out :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Saturday, March 13, 2010 12:03 AM
    Wednesday, March 10, 2010 11:01 PM

All replies

  • Hello platinumgroup,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1

    Your installation of Office Professional 2003 on your computer is a nongenuine installation.  It is a volume licensing installation that was done with a Blocked Volume Licensing Key.  A "blocked" VLK is one that was issued by Microsoft to a business, educational institution, or governmental agency for their exclusive use in accordance with a Volume Licensing Agreement.  (Note that such use does NOT allow the resale of such VLKs.)  However, because the VLK may have been reported lost, stolen, or compromised to the internet by the original keyholder, or because the Volume Licensing Agreement has expired, Microsoft has blocked the VLK from further use.

    Normally, legitimate users of Volume Licensing editions of Office are associated with larger business, educational, or governmental organizations.  If that's you, please contact your organization's IT support staff for further assistance.

    If your use of this installation of Office Professional 2003 is not associated with a larger business, educational, or governmental organization, and you purchased the installed copy of Office Professional 2003 thinking that it was a retail license to be sold to individual consumers, it is likely that you are a victim of software piracy or counterfeiting.  As an individual consumer, you should never have been sold Volume Licensing (VL) materials such as the VL installation disc and you certainly should not have received a Blocked VLK for Office Professional 2003.  You should have been sold Genuine retail licensed software.

    If so, your first course of action is to confront your seller with this information and demand a full refund.

    If the seller refuses to help, please file a piracy report at www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  If you think that you qualify for the Genuine Office Offer, apply for the Offer thru the Learn More Online link that the OGA Notifier is displaying.

    One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installations which are nongenuine.  This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs.  You Get Genuine once again by uninstalling the current nongenuine installations of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity, to put back the genuine installation of Office you may have already had on the computer.

    You menitoned that, "I have the disks and the key."  Could you check your product key and tell us whether it ends in 3HFDY (but do not post any more of the key), and could you check your discs to see if "Volume License Product Key Required" or "Not for retail or OEM distribution" or "Not for Resale" appear on the discs?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, March 9, 2010 11:47 PM
  • the product key does not end in "3HFDY" did you want me to post the last 5 digits?
    Wednesday, March 10, 2010 12:44 AM
  • Hello platinumgroup,

    Please do not post your partial product key--it's unnecessary.

    Since the product key you have does not end in 3HFDY, which is what the installed product key ends in, you may be able to correct the situation by changing the installed product key from the nongenuine one that's currently installed to your presumably genuine product key.

    Please follow the instructions in this MS KB article:  http://support.microsoft.com/kb/895456

    Let us know how it works out :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Saturday, March 13, 2010 12:03 AM
    Wednesday, March 10, 2010 11:01 PM
  • bingo

    thank you for your help
    Thursday, March 11, 2010 6:06 PM
  • Hello platinumgroup,

    You're welcome :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, March 12, 2010 6:01 AM