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Fix button RRS feed

  • Question

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    My OneCare says that there is a problem with my computer that is affecting security or performance.  But when I click the Fix button, a blank screen comes up and it doesn't do anything.  Why is that?

     

    Carrie

    Friday, January 4, 2008 8:50 PM

Answers

  • The Fix button is supposed to launch a script for one of several scenarios that are coded into the help functionality of OneCare. If nothing happens when you click it and the problem persists, please contact OneCare support.

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

     

    -steve

    Saturday, January 5, 2008 3:26 AM
    Moderator