OSC Client Errors RRS feed

  • Question


    I have one user with constant OCS client complaints. She indicates that OSC client is crashing, sometimes by itself and sometimes taking out Outlook with it. Originally, I chocked it up to network error, as there were other circumstances with her network at the site. But she was at a reliable site yesterday and still experienced the same issue. Based on the 'application popup' I am thinking it's a dll mismatch issue. But please relate any insight to this problem that you might have. Also, for MS sake. If an application is crashing, why is the application popup listed in the event log as 'information', not and 'error' or 'warning'? Many thanks.

    Here's the error:


    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date:  8/13/2008
    Time:  8:06:52 AM
    User:  N/A
    Computer: LT024820
    Application popup: communicator.exe - Application Error : The instruction at "0x35c01a06" referenced memory at "0x05b6e000". The memory could not be "read".


    Click on OK to terminate the program
    Click on CANCEL to debug the program


    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Thursday, August 14, 2008 6:29 PM

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