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Unable to connect to CRM2011 Online on CRM4 On-Premise Server

Question
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Hi,
I have installed Outlook 2007 and CRM2011 Outlook client onto a Windows 2003 Server where CRM4 On-Premise server is installed. I am having issues to connect to configure CRM2011 Outlook client to CRm2011 Online, it is giving me 'uanble to commununicate with CRM2011 Online server". would anyone knows how I can work-around this issue?
SWTuesday, April 12, 2011 1:03 PM
Answers
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Have you reviewed the implementation guide and searched it for a resolution? I will provide a link.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9886AB96-3571-420F-83AD-246899482FB4
Also, you should try your outlook configuration on a different server to see if it's just it being on the CRM server.
I am suspicious of the idea of putting the 2011 outlook client on the CRM 4 server as there might be some configuration items that might conflict. At leats if it works on a different machine you know that your configuration is correct.
Jamie Miley
http://mileyja.blogspot.com
Linked-In Profile
Follow Me on Twitter!- Proposed as answer by Jamie MileyModerator Thursday, May 10, 2012 2:27 PM
- Marked as answer by Jamie MileyModerator Tuesday, April 2, 2013 6:12 PM
Sunday, April 17, 2011 11:31 PMModerator
All replies
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If you had windows live essentials installed on your machine you might have to repair the installation or reinstall essentials for CRM Online to work with the Outlook client.
Jamie Miley
http://mileyja.blogspot.com
Linked-In Profile
Follow Me on Twitter!Tuesday, April 12, 2011 1:16 PMModerator -
No, it did not help.
SWSaturday, April 16, 2011 11:58 AM -
Have you reviewed the implementation guide and searched it for a resolution? I will provide a link.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9886AB96-3571-420F-83AD-246899482FB4
Also, you should try your outlook configuration on a different server to see if it's just it being on the CRM server.
I am suspicious of the idea of putting the 2011 outlook client on the CRM 4 server as there might be some configuration items that might conflict. At leats if it works on a different machine you know that your configuration is correct.
Jamie Miley
http://mileyja.blogspot.com
Linked-In Profile
Follow Me on Twitter!- Proposed as answer by Jamie MileyModerator Thursday, May 10, 2012 2:27 PM
- Marked as answer by Jamie MileyModerator Tuesday, April 2, 2013 6:12 PM
Sunday, April 17, 2011 11:31 PMModerator -
Did you ever figure out what was causing the problem?
Jamie Miley
Check out my about.me profile!
http://mileyja.blogspot.com
Linked-In Profile
Follow Me on Twitter!Thursday, May 10, 2012 2:27 PMModerator