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How do I unsubscribe from the UK?

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Hi

I signed up for Onecare live yesterday and I have since had problems with my security centre telling me that Onecare is reporting in a format that is no longer recognised. I'm not very impressed with the features, and I have just found out on this forum that Onecare is going to be made unavailable. Is it possible for me to cancel? - Is there a cooling off period? I have found a phone number for cancellation but to call from the UK will cost a small fortune.

Vicki

Sunday, July 26, 2009 4:22 PM

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This is a known issue for which a fix will be released shortly. There are some workarounds in this thread - http://social.microsoft.com/Forums/en-US/onecareupdate/thread/297455ff-0484-4dd6-9627-ca1b0e30b015 Sale of One Care is going to be discontinued but it will be fully supported through the end of 2010. If you prefer to cancel your subscription send an e-mail with One Care in the subject line to jrap107@msn.com and I will provide you a local support phone number.
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marked as answer by Stephen BootsMVP, Moderator Sunday, July 26, 2009 6:13 PM
Sunday, July 26, 2009 5:17 PM

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