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Fix activation. Error 0xCOO4E003 RRS feed

  • Question

  • Hi,

    I can't activate my windows 7 familial prenium (french) with my own key and i can't get my id product for the phone support. I have only 3 options when it return me "invalid key error".

    -> Buy a new key

    -> Enter another product key

    -> Ask Microsoft help to fix this prob.

    I did diagnostic report here:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {B28E5590-E39D-4BE3-A50B-C4DCB12645EB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B28E5590-E39D-4BE3-A50B-C4DCB12645EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1192204682-2413438056-3225469385</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ61 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS><HWID>7FE73607018400F8</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514

    Nom : Windows(R) 7, HomePremium edition
    Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID d’activation : d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
    PID étendu : 00359-00178-926-800010-02-1036-7601.0000-0822012
    Identificateur d’installation : 018496808323025804420082539604946841403150295533769194
    URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
    URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
    URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
    URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
    Clé de produit partielle : 3Q6C9
    État de la licence : période de grâce initiale
    Temps restant : 43140 minute(s) (29 jour(s))
    Nombre de réinitialisations de Windows restant : 4
    Heure approuvée : 22/03/2012 22:28:44

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEAeqg2XM4PvOx6fwJx1hX2Zfh+1F8WVVp1Vrg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst

    Thaks you

    Thursday, March 22, 2012 9:56 PM

Answers

  • "Pierre Manv" wrote in message news:b716cf17-c03e-4bfc-b89c-5cab5b5593e9...

    Hi,

    I can't activate my windows 7 familial prenium (french) with my own key and i can't get my id product for the phone support. I have only 3 options when it return me "invalid key error".

    -> Buy a new key

    -> Enter another product key

    -> Ask Microsoft help to fix this prob.

    I did diagnostic report here:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ61 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514

    Nom : Windows(R) 7, HomePremium edition
    Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
    Clé de produit partielle : 3Q6C9
    État de la licence : période de grâce initiale
    Temps restant : 43140 minute(s) (29 jour(s))
    Nombre de réinitialisations de Windows restant : 4
    Heure approuvée : 22/03/2012 22:28:44

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

    Thaks you

    The Key in use here is an OEM_SLP Key for Windows 7 - NOT a Key from a purchased copy of Windows 7,
     
    OEM_SLP Keys are ONLY valid in pre-installed copies of Windows, or ones installed using the manufacturer's Recovery disks.
     
    What Key are you attempting to use for your activation? - it should almost certainly be the one on the COA sticker on the case of the machine, it is no use using one you may have found using a KeyFinder tool such as Magical JellyBean or Belarc.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 22, 2012 10:02 PM
    Moderator
  • Thursday, March 22, 2012 11:20 PM
    Moderator

All replies

  • "Pierre Manv" wrote in message news:b716cf17-c03e-4bfc-b89c-5cab5b5593e9...

    Hi,

    I can't activate my windows 7 familial prenium (french) with my own key and i can't get my id product for the phone support. I have only 3 options when it return me "invalid key error".

    -> Buy a new key

    -> Enter another product key

    -> Ask Microsoft help to fix this prob.

    I did diagnostic report here:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ61 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514

    Nom : Windows(R) 7, HomePremium edition
    Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
    Clé de produit partielle : 3Q6C9
    État de la licence : période de grâce initiale
    Temps restant : 43140 minute(s) (29 jour(s))
    Nombre de réinitialisations de Windows restant : 4
    Heure approuvée : 22/03/2012 22:28:44

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

    Thaks you

    The Key in use here is an OEM_SLP Key for Windows 7 - NOT a Key from a purchased copy of Windows 7,
     
    OEM_SLP Keys are ONLY valid in pre-installed copies of Windows, or ones installed using the manufacturer's Recovery disks.
     
    What Key are you attempting to use for your activation? - it should almost certainly be the one on the COA sticker on the case of the machine, it is no use using one you may have found using a KeyFinder tool such as Magical JellyBean or Belarc.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 22, 2012 10:02 PM
    Moderator
  • I had remove the recovery part of the computer. I still have bill so is it possible to ask compaq for recovery disk or the only way i have is to buy a new key?

    Thursday, March 22, 2012 10:43 PM
  • "Pierre Manv" wrote in message news:9f84d537-c1b9-4cf4-92c2-f5e431816870...

    I had remove the recovery part of the computer. I still have bill so is it possible to ask compaq for recovery disk or the only way i have is to buy a new key?

    You can order a set of Recovery disks from Compaq/HP for your computer.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 22, 2012 11:00 PM
    Moderator
  • Thursday, March 22, 2012 11:20 PM
    Moderator
  • "Carey Frisch" wrote in message news:193be9dd-eeea-4d00-92ff-f2cdb4f76d51...
    Please see: Order Recovery Discs for Windows 7

    Carey Frisch

     
    In case you didn't notice, Carey, the OP is in Europe - NOT the US.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 22, 2012 11:40 PM
    Moderator
  • I believe the OP is intelligent to know how to change the country locale on the page.....

    Carey Frisch

    Thursday, March 22, 2012 11:48 PM
    Moderator
  • "Carey Frisch" wrote in message news:4f2e75a0-ec84-457f-90dd-3b188d5ccfb4...
    I believe the OP is intelligent to know how to change the country locale on the page.....

    Carey Frisch

    ....and the link then goes nowhere.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 23, 2012 10:11 AM
    Moderator