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Workflow error when Send Email message - Record URL RRS feed

  • Question

  • I am trying to build a workflow in CRM 2013 online and get an error when I place a Record (URL) field in the body of the email message (either with or without a hyperlink).

    Even workflows that were created previously will give the error when I open the Email Message properties of the workflow.  Here is a copy of the ErrorDetails:

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #EF516716Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220970</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
      <Message>System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #EF516716</Message>
      <Timestamp>2014-05-01T19:43:42.7757786Z</Timestamp>
      <InnerFault i:nil="true" />
      <TraceText i:nil="true" />
    </OrganizationServiceFault>


    Thursday, May 1, 2014 8:12 PM

All replies

  • This turned out to be a problem with using Chrome.  Once I switched to Internet Explorer, I received no such error.
    Monday, June 16, 2014 1:40 PM