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Activation Key for a pre-installed FULL version of microsoft office

    Question

  • Hello - I recently bought a new laptop that came with windows 7 and a pre-installed full version of office 2007. I have checked and it is definitely the full version and not a trial version!! I have searched all over the place on this laptop and in all the documentation that came with it, but I don't have a Product Key. I know the laptop is genuine as I bought it from a reputable electronics shop and the laptop itself is a HP Compaq Presario.
    Tuesday, June 29, 2010 8:26 AM

Answers

  • Hello Kevin Rotorua,

    Here is a snippet of your magdiag report:

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    The Office Status value of 102 means that this installation of Office is a Trial version of the 2007 Microsoft Office System, a special edition of Office installed by computer manufacturers that, depending upon what type of product key is purchased and entered, can become an installation of one of the following:  Office Basic 2007, Office Small Business 2007, or Office Professional 2007.  In order to activate your choice of these options you need to purchase a Medialess Licensing Kit for the edition of Office that you want to activate and convert into a perpetually licensed product.

    Note that Microsoft has released Office 2010.  If you do purchase a Medialess Licensing Kit for Office 2007, and follow the rules, you would be entitled to a free copy of the equivalent Office 2010 suite.  http://office.microsoft.com/en-us/tech-guarantee/


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 29, 2010 7:27 PM

All replies

  • Any help greatly received
    Tuesday, June 29, 2010 8:26 AM
  • Hello Kevin Rotorua,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 29, 2010 11:14 AM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {F035D67F-801D-49A4-AAD5-CFFDB94A37E8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F035D67F-801D-49A4-AAD5-CFFDB94A37E8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2848515159-2656714188-1928123354</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ62 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion major="2" minor="6"/><Date>20100323000000.000000+000</Date></BIOS><HWID>A8BB3607018400F8</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-3081-7600.0000-0832010
    Installation ID: 017185230290914895214173702505946323895740220466628143
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 30/06/2010 6:47:23 a.m.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:16:2010 09:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAJJQg4iiMSnCQff5xvPZkLO7doNpGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

     

    Tuesday, June 29, 2010 6:48 PM
  • Hello Kevin Rotorua,

    Here is a snippet of your magdiag report:

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    The Office Status value of 102 means that this installation of Office is a Trial version of the 2007 Microsoft Office System, a special edition of Office installed by computer manufacturers that, depending upon what type of product key is purchased and entered, can become an installation of one of the following:  Office Basic 2007, Office Small Business 2007, or Office Professional 2007.  In order to activate your choice of these options you need to purchase a Medialess Licensing Kit for the edition of Office that you want to activate and convert into a perpetually licensed product.

    Note that Microsoft has released Office 2010.  If you do purchase a Medialess Licensing Kit for Office 2007, and follow the rules, you would be entitled to a free copy of the equivalent Office 2010 suite.  http://office.microsoft.com/en-us/tech-guarantee/


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 29, 2010 7:27 PM