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Genuine Validation Error Filled this in below and don't know what to do please help RRS feed

  • Question

  • Hi all tried countless ways to get this fixed ,wonder if anyone can help,it seems as if no one is bothered by the fact I bougth some thing from Microsoft and it is annoying me to say the least

    please read info below and advise please .

    thanks all

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MCFGB-8YR6V-3DPPG
    Windows Product Key Hash: Ija8CFxHkFvwbewqiWSb1iV/Lb0=
    Windows Product ID: 00359-OEM-8703523-99532
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {31C5F6E7-C333-4D33-AEB1-356F6A731DCC}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\slcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\slui.exe.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{31C5F6E7-C333-4D33-AEB1-356F6A731DCC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3DPPG</PKey><PID>00359-OEM-8703523-99532</PID><PIDType>3</PIDType><SID>S-1-5-21-3431688721-2078148395-4033888035</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DQ3510J_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>JOQ3510J.86A.0559.2007.0726.0425</Version><SMBIOSVersion major="2" minor="4"/><Date>20070726000000.000000+000</Date></BIOS><HWID>6F4D3907018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65759</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-035-299532-02-2057-7601.0000-1852012
    Installation ID: 008541708220878425524422737951431635896821621945501812
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3DPPG
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 13/07/2012 04:34:14

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 7:9:2012 20:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


    HWID Data-->
    HWID Hash Current: OgAAAAIACAABAAEAAAABAAAAAQABAAEA6GHEpPi04pbInOQ2iP2MYyivZP7e1MaYtqO6oJRlEsYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   DQ3510J
      FACP   INTEL   DQ3510J
      MCFG   INTEL   DQ3510J
      WDDT   INTEL   DQ3510J
      ASF!   INTEL   DQ3510J
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SPCR   INTEL   DQ3510J
      TCPA   INTEL   TIANO  

    Microsoft Help and Support

    Contact Us: Genuine Advantage

    Top of Form

    <input name="srContent" type="hidden" value="1179800677 Microsoft Help and Support Contact Us: Genuine Advantage Thank you for contacting Microsoft Your customer support request # is 1179800677. Title: Mr. First name: John Last name: <redacted>E-mail address: <redacted> You are a: Home User What Product Family do you have a question about? Windows Can you classify your question? Technical Support What is the subject of your comment or question? This computer is not running genuine windows product Enter your comments in the box below. This computer is not running genuine windows product This is the forth time I have been intouch with yourself over this problem ,it seems no ones cares about my frustration ,the last ti" /><input name="signedSRContent" type="hidden" value="6uL7X/HOJNDuGWytFOthr+JoqIoGwIxpSzQxDYeHyJw=" />

    Bottom of Form

    Thank you for contacting Microsoft
     
      Your customer support request # is 1179800677.

       

         Print this e-mail message

       
       

    Save this e-mail message

       

    Title:

    Mr.

    First name:

    John

    Last name:

    <redacted>

    E-mail address:

    <redacted>

    You are a:

    Home User

    What Product Family do you have a   question about?

    Windows

    Can you classify your question?

    Technical Support

    What is the subject of your comment   or question?

    This computer is not running genuine   windows product

    Enter your comments in the box below.

    This computer is not running genuine   windows product
     
      This is the forth time I have been intouch with yourself over this problem   ,it seems no ones cares about my frustration ,the last time was yesterday 3rd   of july 2012 when I let one of your technicians take control of my machine   and he told me that evry thing was fine and the copy of windows 7 home   edition that I have is genuine and I would not get no more pop ups saying   that the
      "This computer is not running genuine windows product" please help   I think I have been on the phone now for about 3 hours to your guy's and all   they give me is false promises and BIG phone bills ,I am in the right your   technicians have told me this ,so why should I have to go through this whole   upsetting and frustrating episode every time I want to use my computer for   which I have purchased a genuine copy of windows 7
      please advise as I'm getting to the end of my tether with this please for 10   minutes put yourself in my shoes and think how you would feel if this was   happening to you again and again .
     
      thank you
     
      John <redacted>please pass this on to some one who can do some thing about my   problem .

    <input name="plainContent" type="hidden" value="1179800677 Microsoft Help and Support Contact Us: Genuine Advantage Thank you for contacting Microsoft Your customer support request # is 1179800677. Title: Mr. First name: John Last name: <redacted>E-mail address: <redacted>You are a: Home User What Product Family do you have a question about? Windows Can you classify your question? Technical Support What is the subject of your comment or question? This computer is not running genuine windows product Enter your comments in the box below. This computer is not running genuine windows product This is the forth time I have been intouch with yourself over this problem ,it seems no ones cares about my frustration ,the last ti" /><input name="signedContent" type="hidden" value="6uL7X/HOJNDuGWytFOthr+JoqIoGwIxpSzQxDYeHyJw=" />


    Friday, July 13, 2012 3:47 AM

Answers

  • How about repying to the questions I posed?

    I can understand your frustrations (I've been through most myself!), but I do not understand your latest post - and you've negelcted to answer any of the questions posed.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, July 21, 2012 5:46 PM
    Moderator

All replies

  • Looks like the third-party program Vistalizator was installed.... note the file mismatches.  Please see: Vistalizator, Multilingual users and Validation problems

    Carey Frisch

    Friday, July 13, 2012 3:50 AM
    Moderator
  • I've been over to the page that you have mentioned and been over to wins support but can't find where to go from there

    can you help?

    john

    This is really getting my goat ,I have been intouch with Microsoft and let them use my machine to fix this ,I have proved to them it is genuine and they have told me it is genuine why can't they help people who buy their products ?

    you can see why everyone is going for the ipads!!

    Wednesday, July 18, 2012 5:28 PM
  • (have you ever tried to get an iPad problem sorted? from what I hear, it's worse!)

    First thing you need to do is get back to the original langiage which came with the machine.

    Then uninstall all other languages from the Installed Updates (I think!).

    The run another MGADiag report, and post it and we'll take another look.

    I keep meaning to play in a VM with this, but never seem to find the time :( - and then no-one posts with the problem for months.

    There is a specific fix for this issue which MS Support should be aware of - it was developed by the people who sat next to the guy who used to manage this forum.

    My archive got trashed some time since the proper rference was published here, and I can't find it at the moment.

    I'll ask if anyone else has it.

    Stay tuned :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 18, 2012 5:50 PM
    Moderator
  • My wife has an Ipad and has never (touch wood) had a problem but then again I'm not superstious:>) From when I first had the computer it has and always has been in English and that is as much as I know,I haven't got a clue where this has come from ,by the sounds of it I must have downloaded it but usually I don't download alot I'm very carefull or thought I was .

    thanks for taking the time to answer .

    John

    Wednesday, July 18, 2012 6:03 PM
  • OK - let's go at it a different way, then.


    Please run a full CHKDSK and SFC scan....
     type in the Search box

     CMD.EXE

     right-click on the only file that is found
     Select Run as Administrator
     - the Elevated Command Prompt window should pop up
     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     You will be told that the drive is locked,
     and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The chkdsk will take a few hours depending on the size
     of the drive, so be patient!
     
     After the CHKDSK has run, Windows should boot normally
     (possibly after a second auto-reboot) - then run the SFC

     SFC -System File Checker - Instructions
     Click on the Start button
     type in the Search box

     CMD.EXE

     right-click on the only file that is found
      Select Run as Administrator - the Elevated Command Prompt window should pop up
     At the Command prompt, type
     
     SFC /SCANNOW
     
     and hit the Enter key
     
     Wait for the scan to finish - make a note of any error messages - and then reboot.
      Post an MGADiag report with details of any error messages encountered.     

    Also, please upload the CBS.log file to your public SkyDrive (you'll need to copy the file to the desktop first, then upload the copy) and post a link to it in your reply.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 18, 2012 6:09 PM
    Moderator
  • My sources tell me (at least I'll be able to find this one later!)

    <quote>

    Please recall and this time, tell the tech that you need a MSDT Manifest called "Microsoft Genuine Advantage".

    It is found in the Windows 7 tab under the "Consumer Windows/Setup" category.  He/she should know what you are talking about.  If he doesn't, ask for a manager.

    </quote>

    Where did you purchase the machine? (I can see that you're apparently in the UK?)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 18, 2012 6:29 PM
    Moderator
  • Will do as you say and report in the morning .

    The machine was made up to my spec by the firm that looks after my sons work computers, I don't know the name off hand but can find out .

    thanks again for your time and effort

    all the best

    John

    Wednesday, July 18, 2012 8:22 PM
  • Hi Have tried what you said and when the CMD.EXE comes up there is 4 files and 1 program the program is CMD.EXE

    Right clicked on the CMD.EXE and choose run as  Administrator type in CHKDSK C: /R when the prompt came and got this ,

    "THE TYPE OF FILE SYSTEM IS NTFS"

    "CANNOT LOCKCURRENT DRIVE"

    Then underneath it said, like you said about it should check, next time I reboot.

    any way rebooted it and it flashed up I think "The file is NTFS and is fine "  some thing like that and it started up in windows striaght away.

    Does that make sense to you ?

    John

    Wednesday, July 18, 2012 8:54 PM
  • Yes - except the scan should have taken at least 20 minutes!

    Please carry on with the SFC scan.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 18, 2012 9:03 PM
    Moderator
  • Hi I repeated what you told me to do first off and this time the CHKDSK C: /R did take quite a time to run, then I did the SFC scan after and that showed nothing

    I have found the CBS log file but there is nothing in it and it says access denied anyway,

    "Also, please upload the CBS.log file to your public SkyDrive (you'll need to copy the file to the desktop first, then upload the copy) and post a link to it in your reply."

    I'm not sure what a CBS log file is ,and not sure what public Skydrive is also ?

    Hope this helps

    John

    thanks

    John

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MCFGB-8YR6V-3DPPG
    Windows Product Key Hash: Ija8CFxHkFvwbewqiWSb1iV/Lb0=
    Windows Product ID: 00359-OEM-8703523-99532
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {31C5F6E7-C333-4D33-AEB1-356F6A731DCC}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\slcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\slui.exe.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{31C5F6E7-C333-4D33-AEB1-356F6A731DCC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3DPPG</PKey><PID>00359-OEM-8703523-99532</PID><PIDType>3</PIDType><SID>S-1-5-21-3431688721-2078148395-4033888035</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DQ3510J_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>JOQ3510J.86A.0559.2007.0726.0425</Version><SMBIOSVersion major="2" minor="4"/><Date>20070726000000.000000+000</Date></BIOS><HWID>6FE93A07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65759</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-035-299532-02-2057-7601.0000-1852012
    Installation ID: 008541708220878425524422737951431635896821621945501812
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3DPPG
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 19/07/2012 03:29:28

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 7:16:2012 20:06
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


    HWID Data-->
    HWID Hash Current: OgAAAAIACAABAAEAAAABAAAAAQABAAEA6GHEpPi04pbInOQ2iP2MYyivZP7e1MaYtqO6oJRlEsYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   DQ3510J
      FACP   INTEL   DQ3510J
      MCFG   INTEL   DQ3510J
      WDDT   INTEL   DQ3510J
      ASF!   INTEL   DQ3510J
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SSDT   INTEL   CpuPm
      SPCR   INTEL   DQ3510J
      TCPA   INTEL   TIANO  

    Thursday, July 19, 2012 2:38 AM
  • DO you work for Microsoft ,they leave the job unfinished .
    Saturday, July 21, 2012 6:53 AM
  • No,I don't work for MS - sorry, this must have slipped through my net.

    You almost certainly already have a SkyDrive account if you have Windows Live installed - http://skydrive/live.com - the CBS.log file is the one you said you couldn't access, and didn't have anything in it anyway - how you could tell without accessing it, I don' know! You need to copy the file C:\Windows\Logs\CBS\CBS.log to the desktop first, then upload it to your public SkyDrive folder, and post the link in your reply

    Have you called MS back and pointed them at the proper fix as I suggested earlier?

    please run the following commands and copy/paste teh results to your reply.

    NET START CRYPTSVC

    SC QC CRYPTSVC

    SC QUERYEX CRYTPTSVC

      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, July 21, 2012 8:02 AM
    Moderator
  • Noel don't take it so serious mate it was only my kind of humour ,I'm greatful for what you are doing and have done .

    tried MS they are next to usless, not going with Microsoft again.

    I'll just put with clicking the validation pop up down .

    John

    Saturday, July 21, 2012 11:51 AM
  • How about repying to the questions I posed?

    I can understand your frustrations (I've been through most myself!), but I do not understand your latest post - and you've negelcted to answer any of the questions posed.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, July 21, 2012 5:46 PM
    Moderator
  • Anything new??

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, August 1, 2012 9:42 PM
    Moderator
  • No Nothing new same as just forget it mate .

    I can due without the extra agro

    cheers

    John

    Wednesday, August 8, 2012 3:04 AM