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my office diagnostics report that my office 2007 is genuine but i get a pop up message RRS feed

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  • my office diagnostics report that my office 2007 is genuine but i get a pop up message that tells that it is not genuine and that i have 13 days left to validate it. i dont know what to do plz help me any ..... Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68= Windows Product ID: 89578-OEM-7332157-00237 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6002.2.00010300.2.0.003 ID: {DC101E30-484B-49A0-B8F3-000095B64E24}(3) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.091208-0542 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: 6.0.6002.16398 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 103 Blocked VLK Microsoft Office Excel 2007 - 103 Blocked VLK Microsoft Office PowerPoint 2007 - 103 Blocked VLK Microsoft Office Publisher 2007 - 100 Genuine Microsoft Office Outlook 2007 - 100 Genuine Microsoft Office Word 2007 - 103 Blocked VLK OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{DC101E30-484B-49A0-B8F3-000095B64E24}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-861635620-626173069-1162485315</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A205</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20080611000000.000000+000</Date></BIOS><HWID>A6323507018400FA</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0016-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Excel 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89385-707-0356806-63900</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0018-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office PowerPoint 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89400-707-0356806-63087</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89404-707-0356806-63430</Pid><PidType>14</PidType></Product><Product GUID="{90120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89399-707-0356806-63679</Pid><PidType>14</PidType></Product><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>437005356259D86</Val><Hash>G5Qjl2nuHEjAmcG9TDdU8SHIOkc=</Hash><Pid>89407-707-0356806-63746</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.0.6002.18005 Name: Windows(TM) Vista, HomePremium edition Description: Windows Operating System - Vista, OEM_SLP channel Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 89578-00146-321-500237-02-1033-6001.0000-3162008 Installation ID: 001552548306198262702906875630684020079312249283924576 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475 Partial Product Key: RJ34F License Status: Licensed Windows Activation Technologies--> N/A HWID Data--> HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAeqj08NS/cscoSwYMRoN8wtYA4N/y9OZJ9Evow6xWKoU= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20000 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC INTEL CRESTLNE FACP TOSCPL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE TCPA Intel CRESTLNE TMOR PTLTD SLIC TOSCPL TOSCPL00 OSFR TOSHIB A+2nd ID APIC INTEL CRESTLNE SSDT SataRe SataAhci SSDT SataRe SataAhci SSDT SataRe SataAhci SSDT SataRe SataAhci SSDT SataRe SataAhci
    Friday, April 2, 2010 2:17 PM

Answers

  • Hello mdnoor91,

    Here is a snippet of your mgadiag report:

    Office Status: 103 Blocked VLK

    Microsoft Office Excel 2007 - 103 Blocked VLK
    Microsoft Office PowerPoint 2007 - 103 Blocked VLK

    Microsoft Office Publisher 2007 - 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Word 2007 - 103 Blocked VLK

    OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Technically, your Toshiba computer does not have an installation of Office per se.  What it has are five separate stand-alone Office component programs installed.  As you can see in the report, three of the five are reporting as nongenuine due to being installed with Blocked Volume Licensing product Keys.

    Also, the Other Data section of the report shows that all five of these programs are Volume Licensing editions.  Usually, computers with that many Volume Licensing programs installed are part of a larger network of computers at a business, educational, or goverment organization that is big enough to use Volume Licensing software.  If that applies to you, please contact your organization's IT support staff for further assistance.


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    Friday, April 2, 2010 4:53 PM