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Disable a hyperlink

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Hi Folks,

We recently went through part of the 2015 update and my phone field has turned into a hyperlink. How can I disable that?

Thanks-- Deb

Thursday, June 25, 2015 8:27 PM

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Hello Deb,

Please refer the following link,

http://blog.webfortis.com/modifying-click-to-call-hyperlink-properties-for-crm-2013-phone-fields

Hope it helps.
Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

Friday, June 26, 2015 3:51 AM
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The above link suggests modifying XML customization which is unsupported. I also found another unsupported way to disable the hyperlink, and I personally prefer the below approach as I could easily undo/restoring it simply by removing the jscript or amend it as necessary, rather than marking around with the XML file. I haven't tested it though.

http://crmtipoftheday.com/2014/05/15/how-to-block-click-to-call-in-crm/

Monday, July 6, 2015 5:06 AM