Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/
The above link suggests modifying XML customization which is unsupported. I also found another unsupported way to disable the hyperlink, and I personally prefer the below approach as I could easily undo/restoring it simply by removing the jscript or amend
it as necessary, rather than marking around with the XML file. I haven't tested it though.