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Windows 7 Build 7601: This copy of Windows is not genuine RRS feed

  • Question

  • Yes, I bought a used ASUS 1201HAB and got a great deal. You get what you pay for I am living by right now, unfortunately. The guy had said he upgraded it to Windows 7 Ultimate. I have no other info so if you need more info, sorry. I didn't get any discs, numbers or anything.. just the asus notebook itself and the charger. I was concerned that it ran and looked good and that's it. I been using for almost 2 weeks now, every night. I actually was using it last night but happened to fall sleep and I wake up this morning and and go to turn it on. That's when it says that it was shut down for being on battery power blah, nothing important so I click resume/continue. I get to the desktop and my background is not the wonderful theme I had, it's a black background and at the bottom right corner said "Windows 7 Build 7601: This copy of Windows is not genuine". It also gets a pop up saying something like I may be the victim of counterfeit software or something. I never seen this before, what do I do or can I do? I kinda looked online a bit and it seems I have to re-enter the product key so I try to. I find it at the bottom of the notebook but I realize after the first try, the whole product number is just too hard to read out the whole thing correctly. The sticker is faded. I can read atleast half or more though. There's too many guesses I would have to do for each set of 5 letters and numbers.. that it would take too long and I gave up and came here lol. This windows live chat said to contact ASUS but ASUS live chat isn't working right now and besides, I think it's more a Windows problem. The guy who I orginally bought this from said nothing of this problem so he probably scammed and it's ok. I got such a good deal that I am not mad over my loss as it didn't cost much. After searching around online, I read something that said this non-genuine error may come up if the product key does not match the windows updates or something. When I got the computer, I installed every update possible, not the optionals unless I felt I needed to. That was the first week and yesterday I did more updates. The most recent update I did was Service Pack 1 and it took awhile but it supposedly installed. Anyway, could installing this service pack 1 have  conflicted with this non-genuine error or something? What if I go back to the last restore point or remove Service Pack 1, will that let me use Windows 7 Ultimate without any errors? What exactly does this non-genuine error mean? Could I still use the notebook or do I just uninstall this possibly "counterfeit Windows 7 Ultimate" and go back to the original Windows XP it seems it came with? How do I even know he upgraded to Windows 7 Ultimate or if it was already pre-installed? Sorry, so many questions. Just wondering if I need to buy a new one and I WILL buy it in store next time. I like this Windows 7 Ultimate but if I can still use the notebook without any errors if I uninstall Windows 7 Ultimate and go back to Windows XP, it would be fine and I will buy a genuine copy later.  Thanks so much.
    Tuesday, December 20, 2011 6:26 PM

Answers

  • Bad news. I would try to get a refund. Your windows is not genuine (pirated)

    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

     

    This is the infamous blacklisted Lenovo key. This key was blacklisted before windows 7 was released and has never been sold.

    Your install was done using a a hackers loader program in a failed attempt to fool Windows Activation Technologies. This is evidenced by the HP slic table on an Asus computer.

     

    You will have to purchase and install a legitimate windows or see if you can revert to the windows your computer came with.


    Tuesday, December 20, 2011 8:50 PM
    Answerer
  • You have an activation exploit installed on this computer.  You have an OEM SLP copy of Windows 7 installed. 

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    OEM SLP copies are only legitimate if factory installed at the time the computer is built.  There is no way to legitimately "upgrade" a computer with an OEM SLP copy. 

    OEM SLP copies self-activate when the motherboard has the correct SLIC table in the BIOS.  Yours has a Hewlett Packard SLIC.

    SLIC HPQOEM SLIC-MPC

    Asus would never do that.  Most likely you have a hacker file (activation exploit) instead that emulates the SLIC in order to fool the activation software into thinking that the installed copy of Windows is valid.  This copy of Windows was most likely copied from another computer and installed with an exploit to make it appear genuine.  Recent improvements to the Windows activation software are able to detect this kind of fakery.

    "The guy" you say upgraded your computer put a counterfeit copy on it.  You need to restore your computer to the original XP it came with and then upgrade correctly or purchase a full licence copy of Windows 7 and reinstall.  The copy of Windows you have now will no longer activate and, because it is not genuine, cannot be upgraded.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Tuesday, December 20, 2011 8:58 PM
    Answerer

All replies

  • "RealDealio" wrote in message news:b777e610-fad8-4f1a-bbbc-19e775c3d6e4...
    Yes, I bought a used ASUS 1201HAB and got a great deal. You get what you pay for I am living by right now, unfortunately. The guy had said he upgraded it to Windows 7 Ultimate. I have no other info so if you need more info, sorry. I didn't get any discs, numbers or anything.. just the asus notebook itself and the charger. I was concerned that it ran and looked good and that's it. I been using for almost 2 weeks now, every night. I actually was using it last night but happened to fall sleep and I wake up this morning and and go to turn it on. That's when it says that it was shut down for being on battery power blah, nothing important so I click resume/continue. I get to the desktop and my background is not the wonderful theme I had, it's a black background and at the bottom right corner said "Windows 7 Build 7601: This copy of Windows is not genuine". It also gets a pop up saying something like I may be the victim of counterfeit software or something. I never seen this before, what do I do or can I do? I kinda looked online a bit and it seems I have to re-enter the product key so I try to. I find it at the bottom of the notebook but I realize after the first try, the whole product number is just too hard to read out the whole thing correctly. The sticker is faded. I can read atleast half or more though. There's too many guesses I would have to do for each set of 5 letters and numbers.. that it would take too long and I gave up and came here lol. This windows live chat said to contact ASUS but ASUS live chat isn't working right now and besides, I think it's more a Windows problem. The guy who I orginally bought this from said nothing of this problem so he probably scammed and it's ok. I got such a good deal that I am not mad over my loss as it didn't cost much. After searching around online, I read something that said this non-genuine error may come up if the product key does not match the windows updates or something. When I got the computer, I installed every update possible, not the optionals unless I felt I needed to. That was the first week and yesterday I did more updates. The most recent update I did was Service Pack 1 and it took awhile but it supposedly installed. Anyway, could installing this service pack 1 have  conflicted with this non-genuine error or something? What if I go back to the last restore point or remove Service Pack 1, will that let me use Windows 7 Ultimate without any errors? What exactly does this non-genuine error mean? Could I still use the notebook or do I just uninstall this possibly "counterfeit Windows 7 Ultimate" and go back to the original Windows XP it seems it came with? How do I even know he upgraded to Windows 7 Ultimate or if it was already pre-installed? Sorry, so many questions. Just wondering if I need to buy a new one and I WILL buy it in store next time. I like this Windows 7 Ultimate but if I can still use the notebook without any errors if I uninstall Windows 7 Ultimate and go back to Windows XP, it would be fine and I will buy a genuine copy later.  Thanks so much.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
     
    Let’s see what we’re dealing with before jumping off bridges :)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 6:31 PM
    Moderator
  • The ASUS 1201HAB originally shipped with Windows XP Home Edition preinstalled.  You'll need to get in touch with ASUS Support and ask them if Windows XP recovery discs are available.
    Carey Frisch
    Tuesday, December 20, 2011 8:20 PM
    Moderator
  • Ok lol, thank you so much! I am so bummed today. I wake up and this happens when I had to buy a charger for this too the first day and am thinking maybe I didn't get such a great deal after all lol. Anyway, here's the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {427A95BE-09D6-46B6-9E96-938D642BC23C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{427A95BE-09D6-46B6-9E96-938D642BC23C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-1245535010-652678396-674587996</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1201HA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0204   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090924000000.000000+000</Date></BIOS><HWID>0A740A00018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1033-7600.0000-3222011
    Installation ID: 019982732300342572798480511895911443338565040173711992
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PMJBM
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 12/20/2011 12:17:44 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:20:2011 01:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAAAAgABAAEAAAABAAAAAwABAAEAnJ9Io5ZQ3Cog+obXRpD+vAbe4sByGQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   092409  APIC1421
      FACP   092409  FACP1421
      HPET   092409  OEMHPET
      MCFG   092409  OEMMCFG
      OEMB   092409  OEMB1421
      GSCI   092409  GMCHSCI
      SSDT   PmRef  CpuPm
      SLIC   HPQOEM  SLIC-MPC

     

     

    Tuesday, December 20, 2011 8:22 PM
  • As for the version, I am unsure what u mean but on the on the sticker all that shows is that number and letter code. I think what u need is the part thats kinda cut off on the right side of the sticker so I can't tell you.

    Oh, but when I open the notebook lid, on the left side of the keyboard area, there's a sticker there, 3 of them and one does say Designed for Microsoft Windows XP.

    • Edited by RealDealio Tuesday, December 20, 2011 8:37 PM
    Tuesday, December 20, 2011 8:33 PM
  • Bad news. I would try to get a refund. Your windows is not genuine (pirated)

    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

     

    This is the infamous blacklisted Lenovo key. This key was blacklisted before windows 7 was released and has never been sold.

    Your install was done using a a hackers loader program in a failed attempt to fool Windows Activation Technologies. This is evidenced by the HP slic table on an Asus computer.

     

    You will have to purchase and install a legitimate windows or see if you can revert to the windows your computer came with.


    Tuesday, December 20, 2011 8:50 PM
    Answerer
  • You have an activation exploit installed on this computer.  You have an OEM SLP copy of Windows 7 installed. 

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    OEM SLP copies are only legitimate if factory installed at the time the computer is built.  There is no way to legitimately "upgrade" a computer with an OEM SLP copy. 

    OEM SLP copies self-activate when the motherboard has the correct SLIC table in the BIOS.  Yours has a Hewlett Packard SLIC.

    SLIC HPQOEM SLIC-MPC

    Asus would never do that.  Most likely you have a hacker file (activation exploit) instead that emulates the SLIC in order to fool the activation software into thinking that the installed copy of Windows is valid.  This copy of Windows was most likely copied from another computer and installed with an exploit to make it appear genuine.  Recent improvements to the Windows activation software are able to detect this kind of fakery.

    "The guy" you say upgraded your computer put a counterfeit copy on it.  You need to restore your computer to the original XP it came with and then upgrade correctly or purchase a full licence copy of Windows 7 and reinstall.  The copy of Windows you have now will no longer activate and, because it is not genuine, cannot be upgraded.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Tuesday, December 20, 2011 8:58 PM
    Answerer
  • "RealDealio" wrote in message news:8fb4e6e4-e364-4ae5-80ab-22d2a0767c31...

    Ok lol, thank you so much! I am so bummed today. I wake up and this happens when I had to buy a charger for this too the first day and am thinking maybe I didn't get such a great deal after all lol. Anyway, here's the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    Other data-->
    SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1201HA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0204   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090924000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: PMJBM
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 12/20/2011 12:17:44 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
      SLIC   HPQOEM  SLIC-MPC

     

     

    The Product Key in use here is the infamous Lenovo Stolen Key – which was never used in a legally-sold machine.
    The installation and activation has been enabled by a hacker’s Activation Exploit (Loader).
     
    You need to file a complaint with the vendor (and your credit-card company or paypal) – and threaten them with a visit from the FBI if they don’t cooperate.
     
    Since the COA sticker has been partially removed, it’s a fairly safe bet that the original OS was not Win7, but XP.
    The Asus website appears to say that the machine is capable of running Win7 – but there’s a distinct lack of driver availability.
    I would not recommend purchasing a new Full Retail license for Win7 for this machine – but you could see if Asus can provide a set of recovery disks for it for the original OS, if the vendors won’t play ball and you get no satisfaction otherwise.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 9:07 PM
    Moderator
  • Aww ok. Thanks for explaining everything easily and thanks for all who posted. Since, it didn't come with discs.. do I have to order some now, like recovery discs or something? For Windows or Asus recovery discs? Also, it's safe to get those anywhere right. It was probably installing the SP1 that made this error occur right? I can't afford to buy windows 7 right now, what if I go to a past restore point before I installed SP1, will the windows 7 errors go away just for the meantime so I can use it cause I need time before I could buy Windows 7.
    Tuesday, December 20, 2011 9:11 PM
  • , it's safe to get those anywhere right

    No. there are bogus sellers all over.

     

    See if there is a recovery partition on your hard drive. see asus support for instructions.

    You can order recovery disks from asus. expect to pay a fee. (if your COA is for xp that is what you need)

    Tuesday, December 20, 2011 9:20 PM
    Answerer
  • You can also order recovery cds from Recovery-Disks.com if Asus no longer has them.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, December 20, 2011 9:22 PM
    Answerer
  • "RealDealio" wrote in message news:754b6942-89f7-4b81-a7cc-62b6100ca884...
    Aww ok. Thanks for explaining everything easily and thanks for all who posted. Since, it didn't come with discs.. do I have to order some now, like recovery discs or something? For Windows or Asus recovery discs? Also, it's safe to get those anywhere right. It was probably installing the SP1 that made this error occur right? I can't afford to buy windows 7 right now, what if I go to a past restore point before I installed SP1, will the windows 7 errors go away just for the meantime so I can use it cause I need time before I could buy Windows 7.
     
    As I said in my earlier analysis.
    1) You need to complain to the vendor and demand a refund
    2) If you choose not to do that, you should get a set of Recovery disks from Asus – usually around $25-50
    3) If you go with purchasing a new Win7, you would need to buy a Full Retail pack – cost ~$150+
     
    Windows will remain in its current state whatever you do, until you make it genuine with a legal install.
    You will not lose any further functionality until you do so.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 9:23 PM
    Moderator
  • Noel, did you mean dollars or pounds in your reply?  :)  Even full retail Home Premium is much more than $150 here.  Professional is around $300 and Ultimate around $330, MSRP.  Even with markdowns it is still quite a bite.   
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, December 20, 2011 9:27 PM
    Answerer
  • "Cbarnhorst" wrote in message news:c131f386-e5b4-435e-83f5-9000fe12f5c7...
    Noel, did you mean dollars or pounds in your reply?  :)  Even full retail Home Premium is much more than $150 here.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     
    Ah – I see Tigerdirect has it at $190.
    HP I can get in the UK for £120
    I obviously didn’t factor in enough on the exchange :/ – I’m surprised the difference is so high, as it used to be almost 1:1 for software and hardware alike.
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 9:35 PM
    Moderator
  • I can't comnplain for a refund, it wasn't bought at some store. From a previous owner, a guy I only met to buy this from an online forum. Anyway, I never owned any brand but HP so this ASUS brand is new to me. I have a set of 5 hp quickrestore system recovery cd discs Microsoft Windows XP Home SP1 and 1 hp notebook operating system CD Microsoft Windows XP Home SP1..could I use any of these for my ASUS or does ASUS have their own brand I need? These discs were from a hp laptop I gave to my uncle but forgot to give him these discs that came with it.

    Tuesday, December 20, 2011 9:36 PM
  • "RealDealio" wrote in message news:07bf9f5b-35bb-4c3e-a4d1-505204b5e2af...

    I can't comnplain for a refund, it wasn't bought at some store. From a previous owner, a guy I only met to buy this from an online forum. Anyway, I never owned any brand but HP so this ASUS brand is new to me. I have a set of 5 hp quickrestore system recovery cd discs Microsoft Windows XP Home SP1 and 1 hp notebook operating system CD Microsoft Windows XP Home SP1..could I use any of these for my ASUS or does ASUS have their own brand I need? These discs were from a hp laptop I gave to my uncle but forgot to give him these discs that came with it.

    Those disks will only work on the original HP computer.
    You MUST either get the appropriate set of disks from ASUS (or restoredisks.com), or purchase a full retail license *from a reputable dealer*
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 9:38 PM
    Moderator
  • I don't think you understand.  Recovery disks are not like retail Windows installation disks.  Recovery disks are only for a specific make and model.  They restore the computer what it was when it shipped from the factory.  So you need recovery disks for your specific make and model computer.  If you don't have the right ones you have to order the right ones.  Asus may or may not still have them.  If not you can find them online from third-party suppliers like Recovery-Disks.com.

    Manufacturers do not include recovery disks with their computers anymore and most people don't have them.  It is normal to have to order them.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, December 20, 2011 9:43 PM
    Answerer
  • @Noel,

    The exchange rate passed 1.5 to 1 more than two years ago, even for software.  Even the Canadian dollar is now on par with the US dollar (no offense meant for you Canadians reading this).  It's great for our tourist trade but sucks for buying Cooper Minis.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Tuesday, December 20, 2011 9:49 PM
    Answerer
  • Oh ok, well I guess I got lucky with the computers I bought before that inclued discs or maybe he had bought them already idk but thanks!
    Tuesday, December 20, 2011 9:50 PM
  • "Cbarnhorst" wrote in message news:cb3b8e8c-1b53-4511-ac7f-a2d725e687fd...

    @Noel,

    The exchange rate passed 1.5 to 1 more than two years ago, even for software.  Even the Canadian dollar is now on par with the US dollar (no offense meant for you Canadians reading this).  It's great for our tourist trade but sucks for buying Cooper Minis.

     

     
    I’ve found that the exchange rate has very little to do with the relative pricing in the UK vs the US – at one point the ER was 1.5:1, but the prices were still 1:1 I see that it’s back to 1.5:1 now, and the prices are also 1.5:1 – which is pretty much a first! maybe the UK suppliers I use are buying direct from the US and paying dollars?
    (MSStore UK price is £150, but they’re doing a £25 sale on them ATM, so £125)
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 10:08 PM
    Moderator
  • Hi,

    I just had that same problem. I called Microsoft Support at 1-800-642-7676, and they fixed the problem for free!

    Jean Tache

    Tuesday, July 25, 2017 12:41 AM