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moobe.exe (activate windows tray icon) produces "this program cannot display the webpage" fault RRS feed

  • Question

  • I am trying to Revalidate my copy of microsoft windows XP pro. It states that due to recent hardware changes (new processor and new vid card over about a year ago), that i need to revalidate my copy. This is an OEM copy of XP pro with Service Pack 2c included.

    I click on start>all programs>accessories>systems tools> activate windows.

     

    what happens next is a window pops up with the heading "activate windows". below it i get the "this program cannot display the webpage".

     

    I have one day left to activate windows or i am in trouble. Please inform me on my first steps to fix this.

     

    -Kevin

    Wednesday, September 22, 2010 5:52 PM

Answers

  • Hello Kevin,

      Are you able to select the Activate by Phone option?

     

      On a side note: I believe the reason that you received no answer to your thread, till now, is because you marked the thread as a Discussion instead of a Question. The community members generally filter the forum for unanswered Question thread. 

      The only reason I saw your thread is because I just returned from Vacation and am going thru all the threads that were posted while I was away.

     

      Note: I have since changed this thread from a Discussion to a Question.

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Monday, November 1, 2010 10:59 PM
    Thursday, October 14, 2010 7:12 PM

All replies

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-TPMP7-Q8D72-3CVCG
    Windows Product Key Hash: xKjDResV9bpxHUnBQ1fOZ9hu05A=
    Windows Product ID: 76487-OEM-2227161-12334
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {D8C53AB9-31D9-4AD3-A3B4-251A7F92FF18}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D8C53AB9-31D9-4AD3-A3B4-251A7F92FF18}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3CVCG</PKey><PID>76487-OEM-2227161-12334</PID><PIDType>3</PIDType><SID>S-1-5-21-1220945662-706699826-682003330</SID><SYSTEM><Manufacturer>ASUSTEK COMPUTER INC</Manufacturer><Model>P5W DH Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2801   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080710000000.000000+000</Date></BIOS><HWID>2C15377F0184EE76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>5A5D7EE127DE70C</Val><Hash>SLKVy2jX0Fj0Y1/ZpvxylEsRet4=</Hash><Pid>81605-902-3510291-65879</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13C90:ASUSTeK Computer Inc|15D71:GENUINE C&C INC|10D3B:MPC Computers|18467:Sharp Corp,
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    on the COA it states Windows XP Professional OEM Software

     

    -Kevin

    Wednesday, September 22, 2010 5:55 PM
  • Hello Kevin,

      Are you able to select the Activate by Phone option?

     

      On a side note: I believe the reason that you received no answer to your thread, till now, is because you marked the thread as a Discussion instead of a Question. The community members generally filter the forum for unanswered Question thread. 

      The only reason I saw your thread is because I just returned from Vacation and am going thru all the threads that were posted while I was away.

     

      Note: I have since changed this thread from a Discussion to a Question.

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Monday, November 1, 2010 10:59 PM
    Thursday, October 14, 2010 7:12 PM