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About "Report Spams"

    Question

  • Hi all:

    I found that recently somehow the rule of "report spams" is changed by directly clicking the reply or thread button to report instead of submitting an URL……If so, there will be a question: if the "Account" is automatically sending a lot of spams, what should we do? Report by one-by-one clicking?!

    The better way is that (I sincerely hope) we moderators can ban the user account if possible, just like moderators working in www.asp.net;)


    Click For donating:Free Rice For the poor
    For spamming-sender issues, you can either report it at Microsoft Spamming Issue, or just find "Report Spam Here+Number" at Forum Issue;You can also find "Verify Your Account+Number" at "Forum Issue", where you can submit to be confirmed to paste links or images.
    For more things to talk about? StackOverFlow is your choice.

    Friday, October 25, 2013 8:56 AM

Answers

  • I happen to disagree. Banning a user is an extreme measure. It should not be up to one person, even a moderator. We have a procedure for requesting that users be banned, which I have used many times (with success). The pages to make such requests are linked here:

    http://social.technet.microsoft.com/wiki/contents/articles/5041.how-to-ban-or-report-a-technet-or-msdn-user-account.aspx

    As far as I know, this procedure still works. It allows an administrator to review the user profile to be sure they agree that the user should be banned.

    The new process where threads are marked abusive has a few advantages. First, anyone can mark the thread, so we don't need to rely on just moderators. Second, somehow this is alerting the right people. I have seen too many cases recently where floods of spam were deleted before I ever saw them in the forums. Yes, I still try to mark at least a few of the threads I see as spam, but it seems like someone is alerted to deal with them all even when I mark only one.

    The only issue I see remaining is that sometimes the deleted threads still show up in search results (sometimes for a few weeks). When you attempt to open the thread you get a page saying it has been deleted, but it should now show up in any lists (unless a moderator filters on deleted threads).


    Richard Mueller - MVP Directory Services

    • Marked as answer by ThankfulHeart Wednesday, November 13, 2013 6:18 AM
    Tuesday, November 12, 2013 4:45 PM
    Moderator
  • Hi ThankfulHeart,
    Sure. Moderator is able to report and delete spamming post, not the spamming user.
    and after you reporting it, we forum admin shall investigate it then remove ALL of the spamming posts at once and ban the user accordingly.

    Bryant's post helps: http://social.msdn.microsoft.com/Forums/en-US/cbd411c0-c4d4-4b7c-aa5d-89e7d0166eee/how-to-report-spam?forum=reportabug 


    Visual Studio Cloud Services http://msdn.microsoft.com

    Wednesday, November 13, 2013 4:32 AM

All replies

  • Lately when I see a lot of spam I start to open each and click "Report as abuse", but after about 4-6 threads I get errors because the threads are being deleted. I can't confirm for sure, but I believe we only need to report a few.


    Richard Mueller - MVP Directory Services

    Friday, October 25, 2013 1:45 PM
    Moderator
  • Lately when I see a lot of spam I start to open each and click "Report as abuse", but after about 4-6 threads I get errors because the threads are being deleted. I can't confirm for sure, but I believe we only need to report a few.


    Richard Mueller - MVP Directory Services

    This has been my experience as well.

    I just ran into one of the escort threads in the tnfeedback forum and used the report as abuse link. It didn't disappear immediately, but it was gone within ten minutes or so.

    It would be nice to be able to report these threads without having to open them.


    Don't retire TechNet! - (Maybe there's still a chance for hope, over 12,225+ strong and growing)

    Friday, October 25, 2013 2:38 PM
    Moderator
  • Thanks all!

    It would be better to ban some spamming-sender users' accounts directly, and it's our moderator task;)


    Click For donating:Free Rice For the poor
    For spamming-sender issues, you can either report it at Microsoft Spamming Issue, or just find "Report Spam Here+Number" at Forum Issue;You can also find "Verify Your Account+Number" at "Forum Issue", where you can submit to be confirmed to paste links or images.
    For more things to talk about? StackOverFlow is your choice.

    Saturday, October 26, 2013 2:49 AM
  • I happen to disagree. Banning a user is an extreme measure. It should not be up to one person, even a moderator. We have a procedure for requesting that users be banned, which I have used many times (with success). The pages to make such requests are linked here:

    http://social.technet.microsoft.com/wiki/contents/articles/5041.how-to-ban-or-report-a-technet-or-msdn-user-account.aspx

    As far as I know, this procedure still works. It allows an administrator to review the user profile to be sure they agree that the user should be banned.

    The new process where threads are marked abusive has a few advantages. First, anyone can mark the thread, so we don't need to rely on just moderators. Second, somehow this is alerting the right people. I have seen too many cases recently where floods of spam were deleted before I ever saw them in the forums. Yes, I still try to mark at least a few of the threads I see as spam, but it seems like someone is alerted to deal with them all even when I mark only one.

    The only issue I see remaining is that sometimes the deleted threads still show up in search results (sometimes for a few weeks). When you attempt to open the thread you get a page saying it has been deleted, but it should now show up in any lists (unless a moderator filters on deleted threads).


    Richard Mueller - MVP Directory Services

    • Marked as answer by ThankfulHeart Wednesday, November 13, 2013 6:18 AM
    Tuesday, November 12, 2013 4:45 PM
    Moderator
  • Hi Richard:

    But Moderators also should moderate the forum well by banning the spam-sending users……Don't you think so?


    For Account Validation, please follow "Verify Account+Number" at http://social.msdn.microsoft.com/Forums/en-us/home?forum=reportabug

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    Wednesday, November 13, 2013 1:51 AM
  • Hi ThankfulHeart,
    Sure. Moderator is able to report and delete spamming post, not the spamming user.
    and after you reporting it, we forum admin shall investigate it then remove ALL of the spamming posts at once and ban the user accordingly.

    Bryant's post helps: http://social.msdn.microsoft.com/Forums/en-US/cbd411c0-c4d4-4b7c-aa5d-89e7d0166eee/how-to-report-spam?forum=reportabug 


    Visual Studio Cloud Services http://msdn.microsoft.com

    Wednesday, November 13, 2013 4:32 AM
  • Pan Zhang:

    Many thanks for your reply……

    It would be better if you can create a thread of "Report spam" and we can just submit a name of some account instead of reporting, it will take us long time if someone sends out too many spams...


    For Account Validation, please follow "Verify Account+Number" at http://social.msdn.microsoft.com/Forums/en-us/home?forum=reportabug

    For ASP.NET Question, please ask at http://forums.asp.net

    For other questions, you can find a specific forum and then ask at http://stackexchange.com/sites

    Click and Donate at http://www.freerice.com

    Wednesday, November 13, 2013 5:27 AM
  • Hi ThankfulHeart,
    That's why Bryant locked the previous 'Report spam' thread and lets you just mark the spamming post, and we are ready to handle your report 24*7. :)  


    Visual Studio Cloud Services http://msdn.microsoft.com

    Wednesday, November 13, 2013 6:12 AM
  • Many thanks!

    For Account Validation, please follow "Verify Account+Number" at http://social.msdn.microsoft.com/Forums/en-us/home?forum=reportabug

    For ASP.NET Question, please ask at http://forums.asp.net

    For other questions, you can find a specific forum and then ask at http://stackexchange.com/sites

    Click and Donate at http://www.freerice.com

    Wednesday, November 13, 2013 6:17 AM